Ratings based on 896 Verified Reviews

4.2 out of 5
98% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 6 May 2024
expensive when compared to other competetive hotels near by same price
Comment from Hotel Management
8 May 2024 by Annie, Hotel Management
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with price. We hope you will stay with us again soon and give us a chance to give you a better hotel stay.All the best,Annie
5 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Annie, Hotel Management
Hej Marie!Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Vänliga hälsningarAnnie
3 out of 5
by A verified traveler

Posted 29 Apr 2023 on Hotels
Comment from Hotel Management
4 May 2023 by Annie, Hotel Management
Hej,Tack för ditt omdöme efter ditt besök hos oss. Hoppas att vi ses snart igen!Vänliga hälsningarAnnie
3 out of 5
by A verified traveler

Odd check in process.

Posted 4 Jul 2022 on Hotels
At check in you need to enter all your personal data on the phone again to book a breakfast time. And you do not get a time that works for you.
Comment from Hotel Management
7 Jul 2022 by Annie, Hotel Management
Hi, Thanks for your feedback on you recent stay with us. We are sorry for the extra job to book breakfast. We hope to see you soon again! Best, Annie
3 out of 5
by A verified traveler

Posted 16 Aug 2021 on Hotels
Comment from Hotel Management
30 Aug 2021 by Anki / Hotelmanager , Hotel Management
Tack för att du tagit dig tiden att ge oss denna recension. Välkommen åter till Karlstad och till oss.
5 out of 5
by A verified traveler

Posted 13 Aug 2021
Comment from Hotel Management
15 Jan 2022 by Scandic Karlstad City, Hotel Management
Tack att du tog dig tiden att lämna ett omdöme! Varmt välkommen tillbaka! Hälsningar Lena
4 out of 5
by A verified traveler

Posted 21 Jul 2021 on Hotels
Friendly staff, good breakfast buffet, good location.
Comment from Hotel Management
22 Jul 2021 by Sofia Karpenko , Hotel Management
We are happy to hear you enjoyed your stay! Best wishes
4 out of 5
by A verified traveler

Posted 1 Jul 2021 on Hotels
Comment from Hotel Management
8 Sep 2021 by Scandic Karlstad City, Hotel Management
Tack för din feedback. Välkommen åter! Vänliga hälsningar Lena
3 out of 5
by A verified traveler

Posted 22 Mar 2021 on Hotels
Comment from Hotel Management
22 Mar 2021 by Anki / Hotelchef , Hotel Management
Tack för din recension. Välkommen åter till Karlstad och till oss på Scandic Karlstad City!
5 out of 5
by A verified traveler

Posted 6 Mar 2020 on Hotels
Comment from Hotel Management
25 Mar 2020 by Jennie, Hotel Management
Tack Petra för ditt super fina omdöme Hoppas vi får välkomna er igen!
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