Ratings based on 338 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Sep 2023
Everything was perfect
2 out of 5
by A verified traveler

Posted 13 Aug 2023
Horrible experience that we had so far. Not any responsible person at the front desk after evening. They just hanged a number behind the glass door for emergency call that I called them several times but no one took the phone. The room was so hot and smelling like mold is growing because of bad ventilation and moisture. I found some beetles in the last 2 days in the bathroom but no one took the phone to come over for cleaning. There is not any phone in the room to connect to front desk and you need to use your personal phone to reach out to them. The breakfast was supposed to start and 6:30 am but everyday start with delay and first day not serving either without any notice or heads-up email. The bathroom vanity plumbing was leaking and all around the bathroom floor was wet and smelled so bad.
5 out of 5
by A verified traveler

Posted 15 Jul 2023
Really enjoyed my stay. Big room, cool lights - breakfast was good
5 out of 5
by A verified traveler

Posted 3 Apr 2023
Nice location, good price and friendly staff members
4 out of 5
by A verified traveler

Do not get the economy rooms

Posted 23 Mar 2023 on Hotels
This hotel is Jeckyll and Hyde. If you get a room on the side with the trams, it's awful (see other reviews), if you get a room on the other side, it's totally fine, 4* review, not an issue. I would recommend paying more for the better rooms and finding somewhere else if you want to spend less money.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2022 on Hotels
4 out of 5
by A verified traveler

No daily housekeeping

Posted 12 Sep 2022 on Hotels
Hotel people does not change towels daily if you stay for long
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2022 on Hotels
1 out of 5
by A verified traveler

Terrible hotel

Posted 27 Sep 2021 on Hotels
Terrible hotel . Dont ever go there . The sheets had a big stain like someone used it to clean his shoes and were torn . Toilet not clean by arrival . Door bath room very dirty . Not seen any staff . Breakfast sign , but no breakfast . Smallest King size bed ever . Floor ready to be replaced .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2020 on Hotels
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