Ratings based on 61 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Jul 2019 on Hotels
It was nice
Comment from Hotel Management
23 Aug 2019 by QP, Hotel Management
Dear guest, thank you for your feedback. Regards Václav Vítek Executive Officer Quisisana Palace
4 out of 5
by A verified traveler

Posted 20 May 2019 on Hotels
The (queen size) bed was made of 2 mattrasses. Not sparkling clean too. Other than that a very nice stay!
Comment from Hotel Management
13 Jun 2019 by Quisisana Palace, Hotel Management
Dear baruch, thank you very much for your kind review, which will help us get even better in the future. With kind regards Václav Vítek Executive Officer Quisisana Palace
5 out of 5
by A verified traveler

Posted 12 Nov 2018
Wonderful hotel located in a really nice part of town, within walking distance of everything. Hotel staff was wonderful and the room was gorgeous and very well taken care of. Would definitely recommend this hotel for anyone looking to stay in this town.
Comment from Hotel Management
14 Nov 2018 by Václav Vítek, Hotel Management
Dear Greg, thank you so much for your positive feedback concerning your recent stay. We look forward having you back with us again soon. With kind regards Václav Vítek Executive Officer Quisisana Palace
5 out of 5
by A verified traveler

Weekend at Quisanna Palace

Posted 2 Nov 2018 on Hotels
Excellent
Comment from Hotel Management
6 Nov 2018 by Václav Vítek - Executive Officer, Hotel Management
Thank you, Ann
5 out of 5
by A verified traveler

Best hotel in Karlovy Vary

Posted 27 Sep 2018 on Hotels
Comment from Hotel Management
27 Sep 2018 by Petr Mudřík - Receptionist, Hotel Management
Thank you for your review. We are very happy, that you enjoyed the stay.
5 out of 5
by A verified traveler

Posted 27 Aug 2018 on Hotels
A perfect place to stay in Karlovy Vary. Most other hotels there are shabby. And there’s a bar in Pupp hotel just accross the river, which is the only one that stays open until 1am :)
Comment from Hotel Management
29 Aug 2018 by Václav Vítek, Hotel Management
Dear Alexander, thank you so much for your positive feedback, we are happy you enjoyed your stay with us. Thank you Václav Vítek Executive Officer Quisisana Palace
5 out of 5
by A verified traveler

Oasis comfort during the Summer Heat

Posted 28 Jul 2018 on Hotels
The drive into town is spectacular so we knew we were in for a real treat! Upon entering the building (and easily leaving our car parked out front; they have valet service for a cost of 550 czk for 24 hours) we were greeted by a very friendly front desk who escorted us to our amazing room for the night; our bags were already in the room when we entered. The room was spacious, cool and exuded comfort! You could live in this room...so much storage space! The view was also nice facing a hill and other buildings. The toilet was a hoot and reminded us of when we lived in Korea with its cleaning and drying option. We ordered room service and my husband said the pasta was authentic and transported him to Italy. In short, I highly recommend this hotel!
Comment from Hotel Management
1 Aug 2018 by Václav Vítek - Quisisana Palace, Hotel Management
Dear guest, we were very excited to read that your stay exceeded your expectations and sincerely hope you will consider staying with us during your next visit in Karlovy Vary. With warm regards Václav Vítek Executive Officer Quisisana Palace
5 out of 5
by A verified traveler

World class at a great value

Posted 23 Jul 2018 on Hotels
This is a high end boutique hotel that is a simply amazing value for the money.Well appointed rooms ,rain head showers.Pleanty of English language stations (for Europe).Right in the middle of the old city.Across from the Hotel Pupp. Valet parking.The day we left,I didn’t have to ask for the car,they had already brought it up. Breakfast was an amazing creative choice of different European cuisines. The staff was energetic,friendly and as helpful as you wanted them to be.We showed up in shorts and t-shirts and they treated us like we were part of the Royal Family Air conditioning is cold. Hey,this one of the nicest hotels I have stayed in.
Comment from Hotel Management
26 Jul 2018 by Václav Vítek - Quisisana Palace, Hotel Management
Dear David, thank you so much for your lovely and very positive review. We are all very excited to read that we could convince you with both our product and service. We do hope to have you back as guests again soon. With kind regards Václav Vítek Executive Officer Quisisana Palace
5 out of 5
by A verified traveler

Posted 12 Sep 2017 on Hotels
Amazing hotel! Great location!
5 out of 5
by alexander

A day off from our over-busy world.

Posted 17 Jul 2017 on Hotels
A most relaxing stay.
Comment from Hotel Management
26 Jul 2017 by Vaclav Vitek, Hotel Management
Dear alexander, thank you so much for your honest review of your short stay. We hope to have you back as guests again soon. Best regards Václav Vítek Executive Officer Quisisana Palace
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