Ratings based on 45 Verified Reviews

4.2 out of 5
87% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2023
Very clean, spacious, easy access to everything. Exceptional food, great variety, delicious and healthy. Sauna, jaccuzi, swimming pool are excellent
5 out of 5
by A verified traveler

Posted 2 May 2023
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2022
5 out of 5
by A verified traveler from Syktyvkar

Posted 3 Jan 2020
Very nice place for a vacation. Perfect service, excellent food. Highly recommended. In a walking distance to downtown, many hiking trails around. Shopping area near by.
5 out of 5
by A verified traveler

Amazing

Posted 29 Sep 2019 on Hotels
Amazing hotel.
Comment from Hotel Management
16 Oct 2019 by Gabriela H., Hotel Management
Thank you so much for your review. We'll be happy to see you again! Kind regards, Gabriela Havlinova General Manager
4 out of 5
by A verified traveler

Posted 17 Jul 2019
Every things was good, nice place, will stay there again
Comment from Hotel Management
19 Jul 2019 by Petra, hotel Prezident reservations, Hotel Management
Thank you for your review, we look forward to your reservation again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2019
5 out of 5
by A verified traveler

Amazing spa and staff!

Posted 28 Jan 2019 on Hotels
Amazing service in food and beverage specially! Unfortunately just noisy kids in the sauna land :(. Please ask parents to keep the kids quiet. Thanks in advance :)
Comment from Hotel Management
31 Jan 2019 by Luxury Spa & Wellness Hotel Prezident, Hotel Management
Dear Claudia, Thank you for your feedback and we look forward to your reservation again.
1 out of 5
by A verified traveler

Posted 10 Jan 2019
Comment from Hotel Management
31 Jan 2019 by Luxury Spa & Wellness Hotel Prezident, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

A more modern choice in Karlovy Vary

Posted 23 Dec 2018 on Hotels
The hotel is nice and more modern than the many hotels in Karlovy Vary. while I'm not a big fan of the shag carpet in the room, the room is large, and the quite functional. The hotel could do a lot more to inform the guest of what available prior to them making a choice though. We used the spa, had massages, and visited the slat pool, all were top notch and affordable by American standards. Having stayed in a number of hotels in KV, we won't hesitate to stay here again.
Comment from Hotel Management
31 Dec 2018 by Gabriela , Hotel Management
Dear Robert, thank you very much for your feedback. We are pleased to hear you were satisfied with your stay. We believe you´ll love to come back to our hotel! Once again we´d like to thank you very much for your review. We really appreciate it.
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