Ratings based on 67 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 25 Mar 2024
Nice hotel
by A verified traveler
Posted 12 Nov 2023 on Hotels
Great location
2 star hotel at best
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Posted 4 Jul 2022
by A verified traveler
Posted 26 Aug 2020 on Hotels
by A verified traveler
Great
Posted 20 Oct 2018 on HotelsRecommended
for Everyoneby A verified traveler from edmonton
Nice hotel right in the old centre
Posted 30 Jun 2018Period hotel. Beautiful exterior. On a pedestrian street with parking across the river, close by. Friendly staff. Great breakfast
Comment from Hotel Management
3 Aug 2018 by petr, Hotel Management
Nice day,
thank you very nice.
Best Regards
Recommended
for Everyoneby A verified traveler
Karlovy Vary Hotel with Breakfast
Posted 4 Nov 2017
Pros: The breakfast is excellent.
Cons: Heating should not be shut off in the middle of the night. Radiators in the washroom and toilet must be fixed. The bed and phone must be replaced.
Location: This hotel is located close to the Grand Hotel Pupp. Excellent scenery and unique shops are close by.
Here is our overall experience:
1. The location is very close to the Grand Hotel Pupp. Wonderful scenery and unique shops are just a few steps away.
2. The breakfast is excellent and it is included in the room rate. There are excellent choices of hams, sausages, fruits, cheese, yogurt, juice, and coffee. They taste excellent and the restaurant staff promptly refills every item.
3. The standard room does not have a scenery view. It is like an attic. The room is very clean, but the washroom is very small. The bed is old, narrow, and short. The height of the bed is very low. The phone in the room is broken. I had to go downstairs when I needed to contact the hotel staff. At night time, the lady at the front desk does not speak English.
4. Heating was off when we arrived. I had to ask the hotel staff to turn on the heat. However, the radiator in the toilet room never turns on. The radiator in the shower room is only 1/3 on. The other 2/3 is cold. Every night past midnight, the hotel shuts off the heat for a couple of hours, then turns it back on.
5. Dining at the hotel is very expensive. The cook's culinary skill is very bad.
Comment from Hotel Management
1 Dec 2017 by Martin Elias, Hotel Management
Thank you very much for your comments.
by Josef
Posted 23 Feb 2016 on Hotels
