Ratings based on 303 Verified Reviews

4.3 out of 5
79% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

River & castle views a plus

Posted 9 May 2023 on Hotels
Really nice option close to bus stops to hakata & 15min from the castle/city etc. Staff were quite and even got to checkin before 3pn which is a rarity in Japan. Fairly average breakfast though (at least the 'western' part).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023 on Orbitz
4 out of 5
by A verified traveler

One of the best hotel in Karatsu

Posted 15 Jan 2022 on Hotels
Overall it was positively good. Excellent service, room mades are so kind, helpful and super. The view could not be better. Clean. The breakfast is so amazing. The room is bare minimum but no negative point at all. The public big bath was excellent. Thank you for your hospitality.
5 out of 5
by A verified traveler

Posted 6 May 2021 on Hotels
Location is good, close enough to everything where it’s not too much of a hassle if you get hungry in the middle of the night to grab food, see the castle, forest, beach or whatever during the day. Room as expected was clean. Staff was helpful.
5 out of 5
by A verified traveler from Sasebo, Japan

Posted 22 Jul 2020
A convenient and inexpensive place to stay. We had a nice view of the river and the castle. The breakfast was delicious and had a nice variety (Japanese style). Staff were helpful and kind.
5 out of 5
by A verified traveler

Posted 13 Mar 2020 on CheapTickets
I initially reserved for 3 nights but when I found out that the closest train station was so small ; with no attendant ; train times to main station (Karatsu) were too few n far between- I was very thankful that they allowed me to change to their other branch in Karatsu. But if you have time or car this is a excellent hotel with beautiful views of castle n river; an onsen; and delicious breakfast buffet (for $8.00). Hard to find this quality hotel at such reasonable price. I booked 3 nights thinking it would be good place to visit the 3 major pottery towns. If you want to see Arita, Imari and Karatsu pottery - best to stay in the actual town of Karatsu.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Please Include a Note about the Room Electricity

Posted 5 Jan 2020 on Hotels
The only major downside was not knowing about inserting the key for electricity in the room. Although they had basic information on a slip of paper in English, it neglected to mention that. I had to call down because I wasn't expecting it and couldn't figure out what was up with the room. After the front desk staff showed me, I used google translate on the text next to where you insert the key and it didn't mention anything about electricity or power either. None of the staff I interacted with seemed to speak English well, but this wasn't a problem. Overall, it was what I wanted out of a hotel stay. :)
5 out of 5
by A verified traveler

Posted 21 Dec 2019 on Hotels
Beautiful view of the river. It’s only the pillow that was very hard and uncomfortable. Otherwise it was a very nice stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2019 on Hotels