Ratings based on 71 Verified Reviews

4.5 out of 5
71% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Apr 2024
A relaxed Ryokan style establishment with excellent views of the lake and from room 6 the Castle. Quiet and a little distant from the main hotel areas but with the local bus stopping directly at the door. Ebikes and bicycles for hire and only a short walk to the Japanese black pine forest and beach . A pleasant change to business hotels in the city. A very pleasant stay.
5 out of 5
by A verified traveler

Beautiful Views, Great Staff, Easy Walk to Castle

Posted 12 Nov 2023 on Hotels
This hotel is perfectly situated next to the river and an easy walk to Karatsu Castle. I could see the Castle from the wide breakfast room windows and enjoy the river view from my wide bedroom windows. The traffic noise did not bother me even though I am sensitive to noise. And the hotel staff members were extremely helpful and accommodating. The sleeping futons were very comfy when laid out on the tatami mats. The room was very spacious and many times the size of a regular businessman's single room. And there was a Japanese low table and legless chair with seat cushion for those who can use that arrangement as well as a room-wide wood table and bench, which I used for my computer messaging while enjoying the river view. I would return to the hotel again most definitely!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2023 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2023 on Orbitz
5 out of 5
by A verified traveler

Posted 7 Feb 2023 on Hotels
Wonderful place if you want to stay in Karath. Clean, comfortable, convenient
5 out of 5
by A verified traveler

Posted 26 Oct 2022
This was our favorite hotel on this trip. It has the most amazing view of the castle. You can walk to the castle a short distance or take photos from the hotel. The view from the bedroom is the river view. i enjoy very much The staff are lovely and happy to help. The welcome drink is a great whiskey and beer. It is recommended to book breakfast as you can have breakfast with a view of Karatsu Castle. I'm happy to stayed here.
5 out of 5
by A verified traveler

Posted 8 Oct 2019 on Hotels
Wonderful location & helpful staff.
Comment from Hotel Management
17 Nov 2019 by KAMO, Hotel Management
Thank you for the comment. We will do our best to become a better hotel for the guests.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Aug 2019
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Very nice!

Posted 26 Mar 2018 on Hotels
It was really good. The staff were friendly and the room was amazing. If you are a Yuri On Ice fan, there’s a lot of goods exposed.
Comment from Hotel Management
22 Nov 2018 by T Y, Hotel Management
This time, thank you very much for using the Karatsu Castle hotel . Thank you for giving us your impression though you were busy. We are waiting for you to come again in here.
3 out of 5
by CHEE CHIN

So-So service, decent room. nice location

Posted 24 Jul 2017 on Hotels
Arrive earlier due to train schedule, staff do not allow early check-in.
Comment from Hotel Management
22 Nov 2018 by T Y, Hotel Management
This time, thank you very much for using the Karatsu Castle hotel . I am pleased that I was praised that was a nice place. Also I think that I am sorry that I coud'nt respond to early check-in due to progress of cleaning. Thank you for giving us your impression though you were busy. We are waiting for you to come again in here.
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