Ratings based on 376 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 25 May 2024
I paid for my room through Expedia & was charged directly by them. I went to check in & the person at the front desk was very confused about whether I had paid or not. After waiting 20 minutes just to get checked in, I was told that I wouldn’t be charged again & that they had confirmed I already paid.
I was in my room not even 10 minutes & I get a notification for a charge on my credit card from the Travelodge. I go back to the front desk, and the guy tells me, don’t worry we’ll refund you, that must have been an error that the system charged you.
Next morning, another charge from Travelodge. I bring it up again at the front desk & I’m told it’s an error, I’ll be refunded.
As I’m driving that day, TWO MORE CHARGES. I’ve now been charged once through Expedia, and FOUR TIMES by Travelodge for the SAME ROOM. I call the manager & she tells me they are refunding the charges because it’s an error.
It’s now the end of the week since I’ve stayed at this Travelodge & I still have three extra charges on my card that I’m waiting to be refunded for (at least one of the extra charges got removed). The manager & staff at this Travelodge are terrible. The system will charge you multiple times for one stay & the staff just throw their hands up, and say “This has never happened before”.
DO NOT STAY HERE
by A verified traveler
Posted 19 May 2024
Travelodge in Kap is what it is,good place to sleep and close to hwy and everything in Kap, breakfast supplied was ok wasnt high on my families favourite though, eggs were ok sausage both days nice to have a variety for protein, bagels would be a nice addition
Overall ok place to rest clean enough comfortable beds
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 25 Mar 2024
Comfortable
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 23 Feb 2024
In need of upgrading
by A verified traveler
Posted 4 Feb 2024
Very pleasant staff.
by A verified traveler
Posted 1 Feb 2024
by A verified traveler
Posted 29 Jan 2024
Wished they had parking on the other side and with another door
