Ratings based on 97 Verified Reviews

3.9 out of 5
87% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Jun 2024
ok a little dated, in room safe was locked open was told they would send maintenance to fix it. never happened. also started getting litlle red ants near the end. beautiful view centrally located
5 out of 5
by A verified traveler

Posted 14 Jun 2024
As we went to check in, we learned that the little apt. That was assigned to us had some issue with water leakage so the staff accommodated us at a different hotel which turned out fantastic.
4 out of 5
by A verified traveler

Posted 10 Apr 2024
Nice place for the price
3 out of 5
by A verified traveler from Troy

Posted 15 Nov 2023 on Travelocity
The property was NOT what was described and the pictures did NOT depict the Unit that we stayed in. Our unit was very dated, paint peeling off cabinets, no bedspread, rusty shower curtain, moldy chairs to name a few. The biggest issue was that the unit did not have WIFI, even though it was stated several times in the listing that it was available. This made it very difficult for me to work. When I attempted to resolve the issue with Travelocity, they pointed the finger at Outrigger, who pointed back at Travelocity. I am very disappointed with Travelocitys response (or lack of) in trying to resolve this issue. Outrigger knows this Unit does NOT have wifi, or cable television as Travelocity markets.
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Lae Nani overall was great. We loved being on the beach. The bid downside was the dirty dishes in the cupboard. Our unit needs a new dishwasher. Most of the glasses had hard chunks of food on them. Other than that we really loved our stay at lae Nani. Beautiful property.
3 out of 5
by A verified traveler

Bait & Switch (good)

Posted 27 Sep 2023 on Hotels
When we checked in, we were told we had to check in at another facility, Waipouli Beach Resort, because the owner of the unit we reserved decided to occupy it. The alternate unit was exceptional and would recommend it instead of Lea Nani, which I understand does not have air conditioning. While the Waipouli Resort was an upgrade, it would have been nice to get a notice ahead of time of this change. If owners rent out their units, they should not be allowed to just change their mind to make the unit unavailable at the last minute.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2023
5 out of 5
by A verified traveler

Posted 30 May 2023
Everything it truly was an amazing trip
5 out of 5
by A verified traveler

Posted 7 Feb 2023
Great condo in a lovely quiet area of Kauai. Thank you!
5 out of 5
by A verified traveler from Meridian

Posted 1 Feb 2022
Great property and location. The grounds are immaculate and the condos are well equipped; easy parking, super quiet and beautiful beach.