Ratings based on 95 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Nice place for the price
by A verified traveler from Troy
Posted 15 Nov 2023 on Travelocity
The property was NOT what was described and the pictures did NOT depict the Unit that we stayed in. Our unit was very dated, paint peeling off cabinets, no bedspread, rusty shower curtain, moldy chairs to name a few. The biggest issue was that the unit did not have WIFI, even though it was stated several times in the listing that it was available. This made it very difficult for me to work. When I attempted to resolve the issue with Travelocity, they pointed the finger at Outrigger, who pointed back at Travelocity. I am very disappointed with Travelocitys response (or lack of) in trying to resolve this issue. Outrigger knows this Unit does NOT have wifi, or cable television as Travelocity markets.
by A verified traveler
Posted 23 Oct 2023 on Hotels
Lae Nani overall was great. We loved being on the beach. The bid downside was the dirty dishes in the cupboard. Our unit needs a new dishwasher. Most of the glasses had hard chunks of food on them. Other than that we really loved our stay at lae Nani. Beautiful property.
by A verified traveler
Bait & Switch (good)
Posted 27 Sep 2023 on HotelsWhen we checked in, we were told we had to check in at another facility, Waipouli Beach Resort, because the owner of the unit we reserved decided to occupy it. The alternate unit was exceptional and would recommend it instead of Lea Nani, which I understand does not have air conditioning. While the Waipouli Resort was an upgrade, it would have been nice to get a notice ahead of time of this change. If owners rent out their units, they should not be allowed to just change their mind to make the unit unavailable at the last minute.
by A verified traveler
Posted 18 Sep 2023
by A verified traveler
Posted 30 May 2023
Everything it truly was an amazing trip
by A verified traveler
Posted 7 Feb 2023
Great condo in a lovely quiet area of Kauai. Thank you!
by A verified traveler from Meridian
Posted 1 Feb 2022
Great property and location. The grounds are immaculate and the condos are well equipped; easy parking, super quiet and beautiful beach.
by A verified traveler
Posted 21 Nov 2021 on Orbitz
Overall it was awesome. But two Big simple things to fix though: the fold-out sofa bed is absolutely horrible. The mattress, the Springs everything. Maybe if they could just throw a simple cheap foam mattress on there, it would make a big difference. And the only other thing is the sheets on the main bad are not fitted and are very very hard. Nice fitted soft sheets are super cheap
by A verified traveler
Posted 10 Jul 2021
The condition of this property is terrible: broken sofa in the living room, rusty lamps, dirty carpet, broken kitchen cabinets, no wifi, no landry(you'll need to pay for landromat on the property). That was worst condo we've ever been to. There is a pretty beach in front, but be ready to be confronted by angry drunk locals who like to come there and throw fishing poles just where your kids are swimming. Because hawaii are theirs, so they can do anything. Be ready to be told "get the f**k out of hawaii" Horrible experience. I think the management has to think about safety of the customers more.
