Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Macon
Posted 17 Apr 2024
Nice rooms
Nice location
Walkable to food and shopping
Checkin was flawless and it was busy but they had three clerks working !
Comment from Hotel Management
24 Apr 2024 by Jennifer, Hotel Management
Hello Katrina,Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We are glad to see you enjoyed your stay. We appreciate your feedback and should you have any other concerns, please feel free to reach out to us.Thank you,
by A verified traveler
Posted 15 Apr 2024
Clean, and beautiful hotel in a beautiful location. Very, very nice room!!
Comment from Hotel Management
15 Apr 2024 by Jennifer, Hotel Management
Hello Michela, Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We appreciate your review. If you have any additional feedback, please feel free to reach out to us.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Jennifer, Hotel Management
Hello Sonya,Thank you for staying with us at the Sheraton Kansas City Hotel at Crown Center. We are thrilled to know you enjoyed your stay! If you have any additional feedback, please let us know.
by A verified traveler
Posted 10 Mar 2024
The food in the restaurants was very good. Greg in Spectator wasn't as good as Shannon. Shannon asked in I wanted a chilled glass and an orange for my BLue Moon. Greg just plopped a bottle in front of me. The faucet in 1706 dripped constantly.
Comment from Hotel Management
11 Mar 2024 by Jennifer, Hotel Management
Hello Tharon,Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We are glad you enjoyed your stay. We appreciate your feedback and if you have any additional feedback, please let us know.
by A verified traveler
Posted 10 Mar 2024
Staff was super helpful and if we needed anything they were right on it.
Comment from Hotel Management
11 Mar 2024 by Jennifer, Hotel Management
Hello Angaline,Thank you so much for staying at the Sheraton Kansas City Hotel at Crown Center. We are thrilled to know you enjoyed your stay! If you have any additional feedback, please let us know.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Jennifer, Hotel Management
Hello Tony,Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We are so glad you enjoyed your stay. If you have any additional feedback, please let us know.
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Tanya , Hotel Management
Thank you! It is great to hear that you enjoyed your stay with us. We look forward to seeing you again.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Tanya , Hotel Management
Thank you! It is great to hear that you enjoyed your stay. We look forward to seeing you again.
by A verified traveler
Posted 7 Jan 2024
Comment from Hotel Management
8 Jan 2024 by Jennifer, Hotel Management
Hello Angela,Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Jennifer, Hotel Management
Hello Briana,Thank you for staying at the Sheraton Kansas City Hotel at Crown Center. We are thrilled to know you enjoyed your stay. If you have any additional feedback, please let us know.
