Ratings based on 485 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Very clean good breakfast
Comment from Hotel Management
4 Jun 2024 by Sophia CSR, Hotel Management
Hi Alice,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 3 Jun 2024
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Comment from Hotel Management
4 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 27 May 2024
Very nice hotel, close to places to eat.
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 27 May 2024
2 Queen bed room was very roomy. Clean pleasant hotel lobby. Free breakfast was good with a good variety of choices. Would stay here again.
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Hi Scott,Thank you for your wonderful review! We're glad you enjoyed the spaciousness of your room and found our lobby pleasant. It's great to hear that you appreciated the variety at our free breakfast. We look forward to welcoming you back for another enjoyable stay in the future!
by A verified traveler
Posted 23 May 2024
The beds were extremely comfortable
Comment from Hotel Management
24 May 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler from Huntsville
Posted 18 May 2024
Property was up to date and looked great.
Comment from Hotel Management
20 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 17 May 2024
Beautiful property clean and friendly staff
Comment from Hotel Management
20 May 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 17 May 2024
You pay for a hotel room but hell if you can park on the property. And don’t expect any help from the front desk. Rude and didn’t care. And thank you menne heating and cooling for taking up 6 spots. Along with others I have never been treated so poorly at some place that I’m paying for. I have been here before and it’s gone done hill fast. Definitely looking for something else for the next time. I’m done with this hotel.
Comment from Hotel Management
17 May 2024 by Sophia CSR, Hotel Management
Hi Steven,Providing convenient parking options and excellent customer service are top priorities for us, and it's disheartening to learn that we fell short of your expectations in these areas. We apologize for any inconvenience caused by the lack of available parking spaces and the behaviour of our front desk staff. Rest assured, we take your feedback seriously and will address these issues internally to ensure they are promptly resolved. We value your loyalty and sincerely hope to have the opportunity to regain your trust in the future. If you'd like to discuss your experience further or if there's anything we can do to make amends, please feel free to reach out to us directly.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
3 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
