Ratings based on 973 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
No internet on an important day was running the second day No property maps or tv guide in room
Comment from Hotel Management
12 May 2024 by Mark, Hotel Management
Thank you for sharing your experience with us. Our internet provider had issues and we working diligently to get it fixed in a timely manner. I understand it was frustrating as it was for us. We do have a digital guest directory that is located via the QR code in all rooms. Thank you again.
by A verified traveler
Posted 11 May 2024
Shower had lots of hair in it. No internet when we arrived. Bathroom sink top had thick dust & dirt in corners. No water bottles available in rooms & machine for vending was broken on our floor. No candles in holders on dinning tables. However the staff was very nice.
Comment from Hotel Management
12 May 2024 by Mark, Hotel Management
Thank you for sharing your experience with us. I’m sorry to hear about those items. I will share with my team to ensure we address these. Please accept my apologies.
by A verified traveler
Posted 5 May 2024
Beautiful
Comment from Hotel Management
10 May 2024 by Mark K, Hotel Management
Thank you Allan. We appreciate the rating.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Mark K, Hotel Management
I’m sorry to see you didn’t have an outstanding experience with us. Please accept my apologies.
by A verified traveler
Posted 30 Apr 2024
No free breakfast
Comment from Hotel Management
2 May 2024 by Mark K, Hotel Management
Thank you for providing feedback on your recent stay with us. We appreciate it.
by A verified traveler
Posted 29 Apr 2024
Always good
Comment from Hotel Management
29 Apr 2024 by Mark, Hotel Management
Thank you for the review! We appreciate it!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Mark, Hotel Management
Thank you for taking the time to provide a rating on your recent stay with us. I’m sorry to see that we did not provide an 5 out of 5 experience. Please accept my apologies and we hope to have you back.
by A verified traveler
Posted 21 Apr 2024
Staff was very kind and friendly
Comment from Hotel Management
22 Apr 2024 by Mark, Hotel Management
Thank you Christopher we appreciate the kind words and rating.
by A verified traveler from piedmont
Posted 20 Apr 2024
Property was fine. Breakfast was basic and poor quality. Staff demonstrated poor customer service.
Comment from Hotel Management
20 Apr 2024 by Mark, Hotel Management
Sorry to hear about your breakfast experience. Please accept my apologies.
by A verified traveler
Posted 19 Apr 2024
I
Comment from Hotel Management
20 Apr 2024 by Mark, Hotel Management
Thank you Amanda. We appreciate your rating us.
