Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Great hot breakfast!
Bath could have been cleaner. Black mold on shower tile. Walls next to stools needed to be wiped down.
Linens very clean. Great mattress!!
Comment from Hotel Management
17 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thank you for sharing this positive review. We appreciate your feedback. And we hope you’ll stop by again soon when you’re in the neighborhood.
by A verified traveler from BELTON
Posted 14 May 2024
The property was not maintained on the outside and there was little to no service for our room - I had to empty our own trash and get fresh towels everyday.
Comment from Hotel Management
15 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
by A verified traveler
Posted 12 May 2024
Highly recommend finding another place to stay
Comment from Hotel Management
13 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We're very sorry to hear this. If you have any additional feedback please don't hesitate to reach out to us.
by A verified traveler
Posted 11 May 2024
Property needs to be updated
Comment from Hotel Management
12 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Thank you for your feedback. We appreciate your concerns.
by A verified traveler
Posted 8 May 2024
Gave me a room that had not been cleaned. So had to go back to lobby to get another room.
Comment from Hotel Management
9 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We are truly sorry for your arrival experience, Kim. It is our hope that you will consider giving us another chance to prove our hospitality in the future.
by A verified traveler
Posted 2 May 2024
Highway noise through the windows.
Comment from Hotel Management
3 May 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
Russell, thank you for being our guest at the Hampton Inn Belton/Kansas City area. Please let us know if you would like to change your room due to noise level. Your complete satisfaction is very important to us and we hope to welcome you back again in the future.
by A verified traveler
Posted 27 Apr 2024
We requested a room on the side opposite of the freeway. We were told our room was what we requested but when we got to it, the room was facing the freeway. The front desk insisted it wasn't and we had a long discussion before we were finally given a room as requested. Very poor service.
Comment from Hotel Management
28 Apr 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We apologize for your experience with one of our staff members and we have shared your feedback with the General Manager to address. It is our hope that you will consider staying with us in the future for a much better outcome.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
I'm pleased that you found the Hampton Inn Belton/Kansas City area to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.
by A verified traveler
Posted 17 Apr 2024
It was an okay stay, everything was clean and the bed comfortable. Breakfast and coffee were not to my taste. The don’t seem to have a lot of staff, so there’s not always someone at the front desk.
Comment from Hotel Management
18 Apr 2024 by Hampton Inn Belton/Kansas City area, Hotel Management
We appreciate you sharing your review with us. Thank you for choosing our hotel, and we look forward to your next visit with us.
