Ratings based on 900 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The property was clean and decent price
by A verified traveler
Posted 20 May 2024
I guess I never realized I had a smoking room selected for our stay. But regardless. The check in area was awful w the smoke smell, so was the room. The bedding. The pillows. - the pillows were the smallest, not good quality at all. Maybe I didn’t know the area well when booking, but really made me question my stay when 3 officers are standing guard at night for the weekend. Internet/wifi did not work at all, bad phone service as well. Good thing nothing happened to need to use our phones. Only was there long enough to sleep. But probably won’t re book.
Comment from Hotel Management
20 May 2024 by Hadley W., Hotel Management
Lindsay,We would have been happy to change your smoking reservation to a non-smoking room. We also have additional pillows and are happy to contact our IT department regarding the Wifi if there is an issue in your room getting connection. Please let our front desk staff know anytime you have a complaint so we may assist you accordingly. We do have off duty officers who work for us as security. A property of our size requires security for the safety of our staff and guests. We hope you travel home safely and appreciate your business.
by A verified traveler
Posted 19 May 2024
The staff was very helpful! The room was ready when I showed up, and the temperature in the room was just right.
Would recommend staying here again!!!
Comment from Hotel Management
20 May 2024 by Hadley W., Hotel Management
Mike,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Hadley W., Hotel Management
Levi,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!
by A verified traveler
Posted 17 May 2024
The area was, in my opinion, very unsafe. A resident warnes me to secure my new car very well because people come in and steal them. She had hers stolen the week prior. Also alot of what appeared to be gang activity. The hotel staff was very friendly and helpful. We ended up not staying as we wanted to be in a safer neighborhood
Comment from Hotel Management
20 May 2024 by Hadley W., Hotel Management
Sherri,I am very sorry someone alarmed you about your vehicle. We have off duty police as our security each night and they keep a very close watch on the parking lot. I'm glad our front desk staff was friendly and helpful during your time there. Safe travels home!
by A verified traveler from Kansas City
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Hadley W., Hotel Management
Michael,Thank you for taking the time to leave us a positive rating about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!
by A verified traveler
Posted 7 May 2024
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
Comment from Hotel Management
8 May 2024 by Hadley W., Hotel Management
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
23 May 2024 by Hadley W., Hotel Management
Steven,Thank you for taking the time to leave us a positive rating regarding your stay! We love to hear from our satisfied customers. Safe travels home.
by A verified traveler
Posted 28 Apr 2024
Good to rest and sleep some nights
Comment from Hotel Management
6 May 2024 by Hadley W., Hotel Management
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!
by A verified traveler
Posted 22 Apr 2024
Good Location
Comment from Hotel Management
22 Apr 2024 by Keri, Hotel Management
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
