Ratings based on 11 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
most excellent establishment
Posted 12 Nov 2023 on Hotelsby A verified traveler
Posted 27 Aug 2023 on Hotels
by A verified traveler
Posted 18 Jun 2023
The only five star facility hotel in Kanpur.. Very nice .. pool and dinner area is quite attractive..
Will stay again..
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.
by A verified traveler
Best hotel in Kanpur by far!
Posted 2 Apr 2023 on HotelsBest Hotel in Kanpur by far!
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.
by A verified traveler
Posted 30 Dec 2022
Overall the experience was good. The staffs were nice.
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.
by A verified traveler
Posted 17 Nov 2022
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.
by A verified traveler
Posted 19 Apr 2022
Don't go here in the weekends. We were here to do business. We were on the 11th floor at the poolside. When we opened the curtain there was a tent in front of our window ( so no view at all!) for construction or something. Friday night there was a party going on till 3 in the morning. the reception didn't come up with a solution.
They should not put us on that side of the building. we needed our sleep. Then Saturday night it was worse, there was a wedding till 3 after that a group of kids were playing in the hallway with balls screaming shouting throwing the bal against doors. it was like a monkey town. no excuses or anything from the hotel. Very very disappointed.
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,Greetings for the day!!! At the very outset the management of The Landmark Towers is thankful to you for taking time out to post a review. We appreciate your keen interest & the feedback which you have given to us. This will certainly help us in improving our service standards... I have shared your feedback with our core members and the concerned Department head. Our sincere apologies, the higher management has taken the matter very seriously and shall ensure that we deliver the best experience.
by A verified traveler
Posted 16 Dec 2021
Had a pleasant stay. Exclusion of breakfast from the tariff is not expected from such a great hotel. Should have been clearly conveyed by the reception team about bf exclusion.
Comment from Hotel Management
19 Jun 2023 by Shailendra Yadav, Hotel Management
Dear Guest,At the very outset we would like to thank you for choosing The Landmark Towers and we are happy to learn that your experience with us has exceeded your expectations. Once again, thank you for your valuable patronage and feedback. We truly appreciate your compliments and assure you that you would enjoy same high hospitality standards every time. We will look forward to welcome you again.
by A verified traveler
Posted 28 Sep 2021 on Hotels
by A verified traveler
Posted 25 Jul 2019
Staff at restaurant greet and service only foreigners. Least bothered about Indians. They weren’t bothered about me during my breakfast. I was not happy
Comment from Hotel Management
2 Aug 2019 by Hotel Manager, Hotel Management
Dear Guest,
Greetings for the day !!!
At the very outset the management of The Landmark Towers is thankful to you for taking time out to post a review. We appreciate your keen interest & the feedback which you have given to us. This will certainly help us in improving our service standards.
I have shared your feedback with our core members as well as the concerned department heads. The staff has been briefed. Our sincere apologies, the higher management has taken the matter very seriously and shall ensure that we deliver the best experience.
On behalf of the management, kindly accept my sincere apologies and you have my personal assurance that you will be very well looked after in all respects.
We look forward to welcome you again at The Landmark Tower.
