Ratings based on 79 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Stay
Posted 11 Mar 2020 on HotelsFantastic stay. very nice beach.....swim, snorkel right from hotel.
The good:
Location - I would rather stay at Vakaloa (30+ minutes from Nuku'alofa than the other way around.
Beachfront - Sloped beach.... and coral, but sandy (crushed coral).... can walk barefoot
Kayak - They were free to borrow
Snorkeling - Free snorkel gear. You could see some fish right out front....but a great spot about a ten minute walk up the beach.
Bicycle - Free bicycle to cruise around the area.
Accommodations - Great room with fridge, ample space and a killer view of the ocean, beach and surf break
Food - The meals were good
Staff - The staff were friendly and very helpful
The bad:
Dining - Other than the resort, there are not any places nearby to dine. This was not an issue for us as the food was good and only stayed a few days.
The in-between:
Internet - The coverage was only by front desk and dining room and not in rooms and was not all that great....... but you are in Tonga, on a beach, in a beautiful area....go enjoy the surroundings and this magical location
Continental Breakfast - Toast, fruit, cereal, instant coffee, tea. It was fine but not amazing
Cost to get there from airport - It was a little over $30 (US) to get there and a little over $15 (US) to get to Nuku'alofa
Staying in the Ha'atafu region (Northwest peninsula) of Tongatapu (the main island) was a better decision for us than staying in Nuku'alofa. Especially loved the beach activities and quiet setting.
Comment from Hotel Management
12 Mar 2020 by Sati, Hotel Management
Thank you for your honest feedback, hope to see you again in the near future.
Malo
John
by A verified traveler from Auckland
Posted 29 Jan 2020
The staff and service were excellent. Rooms were very nice and tidy. Originally though, we were booked into the family room with a seaview (room 12) which was great but only problem was that when it rained, water leaked into the room and wet the floor because the windowsills have a design flaw that doesnt allow the water to drain out. I assume rm 12 is the only room with this osdue and I hope they fix it soon. It was our misfortune that it just happened to be raining heavily the day we booked in else on a sunny day the room is perfect. Staff were great in quickly shifting us to room 5 with a garden view once we informed them of the leak. This room was nice as well and had no issues except the air conditioning wasnt working. Luvkily tihey had a massive fan in tbe room that we could use to keep cool. Other than that, this resort was perfect. Highlight is the buffet dinner and cultural show on wednesdays and fridays and buffet lunch sunday. Dinner was delicious and the culture dances and fireshow was great...also loved the live band and music selection.....The complimentary Continental breakfast of toast, cereals, fruits and tea, coffee and juice was nice although I wish they would include 1 hot dish like eggs with it. If you wanted anything hot like eggs, bacon, hash browns, sausages etc, then u have to pay for it. 15 paanga was cheapest hot item. Overall was a good stay.
Comment from Hotel Management
30 Jan 2020 by Sati, Hotel Management
Thank you for your honest feedback, we have fixed the above issues, hope to see again in the near future. Thank you once again.
Malo
John
by A verified traveler
Perfect Getaway
Posted 3 Jan 2020 on HotelsAmazing! My husband and I enjoyed our stay. The accommodation furnishings are elegant and sturdy. Breakfast is filling and it is a great place to getaway and unwind. A note for those who like to swim at night/early morning, take a torch/battery lamp with you as a light source! Malo Vakaloa
Comment from Hotel Management
6 Jan 2020 by Sati, Hotel Management
Thank you for your honest feedback.
Malo
John
by A verified traveler
Posted 10 Dec 2019
My husband and i loved staying here at Vakaloa beach. The staff were amazing and so friendly. Loved the food!
The place is clean and so beautiful. I would higly recommend for couples and families.
Thank you Vakaloa Family.
Comment from Hotel Management
12 Dec 2019 by Sati, Hotel Management
Thank you for the honest feedback, looking forward to seeing you in the near future. Malo John
by A verified traveler
Posted 11 Nov 2019
Was a great time spending at Vakaloa,workers were being friendly and very helpful..love their food it was so fresh and nice..thumbs-up look forward for my next visit 😉
Comment from Hotel Management
12 Nov 2019 by Sati, Hotel Management
Thank you for the honest feedback, looking forward to seeing you in the near future.
Malo
John
by A verified traveler
Posted 10 Nov 2019
Comment from Hotel Management
12 Nov 2019 by Sati, Hotel Management
Thank you for the honest feedback, hope to see you again in the near future.
Malo
John
by A verified traveler from Vallejo, California, USA
Posted 22 Oct 2019
The entire staff were very helpful & friendly. I highly recommend this resort. I would stay here again!
Comment from Hotel Management
22 Oct 2019 by Sati, Hotel Management
Thank you for your honest feedback, hope to see you again in the near future.
Malo
John
by A verified traveler from New Zealand
Posted 14 Oct 2019
Given Room 4, this had no garden view and no ceiling fan, avoid room 4. Moved to rom 8, still no ceiling fan and no tv. Moved to room 11 where there was a fan and a tv, but it only had 2 fuzzy channels and no satellite channels. Thats the negatives out of the way. The positives are that this resort is in a beautiful location, stunning views out to the reef and sea and on two of our mornings we watched Whales swim by whilst eating breakfast. The breakfast uis an excellent buffet of fruit cereals and toast and hot food can be bought seperately. Dinner portions are large and filling but could do with a few more veggie options. We stayed for the Dinner and Show and thoroughly enjoyed it. We had veggie food cooked for us and salads and desert from the buffet. Lotu in the kitchen provides amazing service, he is a star. We also hired a car for a day costing $80 tops. Do this as soon as you can as they do run out of cars! We would love to return to this resort, relaxing, good food, snorkelling and whale watching. Finally we caught the local bus from Muku'Alofa to the Resort, great ride and cost $2. There is a local village 5 mins walk from the Resort with two small shops and awesome fresh bread.
Comment from Hotel Management
16 Oct 2019 by Sati, Hotel Management
Thank you for your honest feedback, we will take this on board for improvement.
Malo
John
by A verified traveler
Posted 10 Oct 2019 on Hotels
Comment from Hotel Management
13 Oct 2019 by Sati, Hotel Management
Thank you for your honest feedback, we hope to see you again in the near future.
Malo
John
by A verified traveler from Spanish Fork, Utah
Posted 5 Oct 2019
What a hidden piece of paradise! Our family recently stayed at Vakaloa for a family holiday. The staff were so attentive and kind! Each of them knowing our children’s names by the end of our trip. The rooms and eating area are well kept. The setting on the balcony as we ate breakfast was beautiful! The quiet and peaceful sounds of the ocean and watching the whales swim by was more then we could have imagined! Food was a taste of home (USA) which was helpful with picky eaters! The beach area is clean and views are wonderful! The staff were willing to help us with everything! Booking rentals for a car and giving us info on all your and activity around the island! Sione and Marian have a beautiful establishment! We are grateful we found you on Expedia!
Comment from Hotel Management
6 Oct 2019 by Sati, Hotel Management
Thank you for your honest feedback, hope to see you again in the near future.
Malo
John
