Ratings based on 60 Verified Reviews

3.9 out of 5
74% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Apr 2024
Location was very remote so transportation was an issue. The restaurant was almost non functional and whatever we requested was not available or out of stock. The night reception staff was terrible. We wanted to book airport transfer but this staff never communicated with us and so we had to frantically run about to arrange alternative transport. We tried calling the reception several times but no reply.
5 out of 5
by A verified traveler

Posted 1 Dec 2023 on Hotels
Fantastic hotel.
5 out of 5
by A verified traveler from Oakland

Posted 6 Sep 2023
Much better and confy than I thought of
5 out of 5
by A verified traveler

Posted 20 Feb 2020 on Hotels
Excellent small hotel with excellent service. A very good dinner and breakfast.
5 out of 5
by A verified traveler

Amazing

Posted 19 Aug 2019 on Hotels
very clean and amazing supportive staff that warmly wellcomed us.also they help us to fix our room area comfortable and totally i reccommend this place. pool area was very good,clean and the view also in pool area was very nice. gym and resturant also very well. nice view,feels me walk in the sky
Comment from Hotel Management
22 Aug 2019 by Sampath Illangakoon, Hotel Management
Dear Guest, It gives us great pleasure to read that you had great time at view 360!!! Thank you for the compliments made on the food & Hospitality of our team and associates.they were very pleased to read and hear the feed back. Thank you once again for staying at view 360 and we hope to have pleasure of welcoming you back in the near future. Ayubowan!!! (may you live long) View 360 Management and team
4 out of 5
by A verified traveler from Perth

Posted 11 Aug 2019
There weren't many guests staying at the time so there was little atmosphere but my wife and I enjoyed the peace and the staff were very helpful. Breakfast was more than adequate and location is central.
Comment from Hotel Management
22 Aug 2019 by Sampath Illangakoon, Hotel Management
Dear Guest, It gives us great pleasure to read that you had great time at view 360!!! Thank you for the compliments made on the food & Hospitality of our team and associates.they were very pleased to read and hear the feed back. Thank you once again for staying at view 360 and we hope to have pleasure of welcoming you back in the near future. Ayubowan!!! (may you live long) View 360 Management and team
5 out of 5
by A verified traveler

Posted 5 Apr 2019 on Hotels
Excellent place to stay
4 out of 5
by A verified traveler

Posted 23 Mar 2019
The view from our room was amazing and the room itself was very clean however the jacuzzi was covered with insects. The breakfast was non existent. There were 3 families staying with us and there was only a bowl of lentils and baked beans. Would defo recommend room only stays as there are numerous restaurants near by.
Comment from Hotel Management
30 Mar 2019 by front desk, Hotel Management
Dear sir Thank you for choosing the view 360-kandy for your long stay in the city, and for taking the time to share a review score. We are immensely pleased with your thoughts on property and to hear that you enjoyed almost every aspect of your stay with us. Our team put great effort in turning our guests' stays into the most comfortable and an unforgettable experience, We thank you for the opportunity and most sincerely look forward and we will do our best i on your next visit to the hotel only to delight you with an experience to cherish from. thank you team view 360
4 out of 5
by A verified traveler

Posted 17 Feb 2019 on Hotels
Echoing the other reviewers... Very very purple. View 360 was a mixed bag. It's obvious that the rooms were designed to be luxury apartments, and that the hotel was originally done to a high standard. Unfortunately, general maintenance has suffered a bit. The main positives are the amazing views of the surrounding valley, the decent facilities (pool and gym), and the 10am Monkey troop (very entertaining). The staff were also very helpful. After reading the other reviews we decided to eat out most of the time, but when we did order the food was generally OK. The Bar and restaurant both close early (21:30), but that's sort of understandable given that there weren't that many guests. The room itself was clean, but the balcony was definitely not (black feet/hands). The bathroom smelled like the kind of sewer gas you'd get if people had been eating a lot of Sri Lankan curry. They really need to fix that, I think other reviewers complained of the same thing. Overall I think View 360 is worth the extra, and the location makes up for the relatively minor issues.
Comment from Hotel Management
4 Mar 2019 by front office manager , Hotel Management
Dear Sir First of all view 360 management would like to apologize for any inconvenient caused and thank for the feedback. We have taken this matter very seriously and would like to provide the following response and you suggestions and ideas will be look in to and to implement as soon as possible. We always look in to areas where we can improve and this is a great review for us. We hope that you will return to Hotel view 360 in near future as it would be wonderful to have you back with us.
3 out of 5
by A verified traveler

Posted 22 Jan 2019 on Wotif
Property was clean and tidy but hard to get to Very few drivers knew where the location and the motel . Food was very disappointing
Comment from Hotel Management
1 Feb 2019 by view360, Hotel Management
Dear sir thank you for respond on this review and hope that you enjoy in view 360 and if there is a issue in your services at the property .we apologize on our side and we try our best to correct on our side and do our best on your next stay at view 360 thank you team view 360
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