Ratings based on 9 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Don’t go there!
Posted 3 Jan 2019 on HotelsThe owners book the place out to multiple guests and we found ourselves travelling a very long way only to find they had no room (after paying full price on hotels.com). I wouldn’t waste your time as very unprofessional way or operating an accommodation business, we weren’t the first o experience this level of stress and I’m sure we won’t be the last if people keep booking with them.
Comment from Hotel Management
10 Jan 2019 by sri kandyan, Hotel Management
Dear sir, I do not agree with this comment since that we have act on utmost professionalism by contacting you by phone and also on email stating that we cannot accommodate you on this date. further have asked whether we could offer you a next door villa instead. I have forwarded the emails to expedia, therefore, they can verify what I say. after sending the email, it was your choice to come to the villa and we welcome you nicely and explained everything. for people to book this place like this and have multiple bookings, there must be a good reason behind it sir. once again apologies for any inconvenience. but I ask you nicely when you put a review please put the full picture rather than putting the half picture to mislead the public. I wish you all the best! take care
by A verified traveler
Posted 17 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Mash - Chief Fun Officer, Hotel Management
Thank you for your help. We really loved your place. It is beautiful. Only thing is water pressure is too high (from the pressure pump). It's damaging the plumbing. Please look into it. It may spoil the building. The manager couple is very nice and helpful. Thank you again.
________________________________________
Dear Sir, Thank you kindly for the words. Glad you enjoyed your stay at Sri Kandyan. As you have pointed out as soon as the departure, we have got an techinician and fixed this problem since your family is coming again on the 17th this month:) we will look after them as we did for you, and if you need any help when you in lanka please do not hesitate to contact us. Thank you. Take care. Sri Kandyan management team
by Shivanth
Thumbs up
Posted 3 Jan 2018 on HotelsGreat service . The owner / manager was great and went out of his way to accommodate us. He also had a bbq. The rooms were fantastic too.
Comment from Hotel Management
4 Jan 2018 by Manager/Sri Kandyan. Jupp Kelderer, Hotel Management
Thank you to my great guest for the feedback
by A verified traveler from Amsterdam
Een hotel met een super fijne sfeer
Posted 28 Aug 2018Heel fijn hotel in de bergen en dia weg van alle drukte. Fijn zwembad met mooi uitzicht om even uit te rusten. Kamer is netjes en het bed is erg comfortabel. Het hotel voelt als een grote woning, als een soort guesthouse. We hebben er lekker gegeten, gemaakt door het hotelpersoneel
Comment from Hotel Management
29 Aug 2018 by Mash-CHIEF FUN OFFICER/Sri Kandyan, Hotel Management
Dear sir, Greetings from Sri Kandyan! We are glad that you enjoyed your stay at Sri Kandyan. Thank you for the positive comment. Hope to see you again one day. Take care
by A verified traveler
Kan ikke anbefales
Posted 29 Mar 2018 on HotelsRengøringen var rigtig dårlig. Badeværelset var beskidt. Poolen var så ulækker så den havde vi ikke lyst til at bade i.
Morgenmaden var også dårlig.
Der står at der er air condition men der er kun lofts vifte.
Det er ikke et sted vi vil anbefale
Comment from Hotel Management
5 May 2018 by Sri Kandyan Management, Hotel Management
Thank you for your comments. We will implement all the issues.
by Aude
Agréable maison perchée dans les collines.
Posted 20 Aug 2017 on HotelsMaison récente agréable perchée dans les collines, à 10 min du centre ville en tuk-tuk. Grande chambre. Pas de climatisation mais l'air est frais. Petite piscine dont les abords métiraient quelques amenagenents. Hôte serviable.
Recommended
for Everyoneby A verified traveler from netherlands
Very friendly clean, and swimming pool
Posted 31 Jul 2017
Pros: Very friendley, clean, nice rooms
Cons: The shower was a bit cold.
Location: The location was in de mountains, about 5 minutes with the tuk tuk and you were in the centre of Kandy.
The hotel is managed by a nice couple of sri lanka. Very friendly.
The location is up in the hills, nice tour with the tuk tuk.
The view is amazing. There is a nice small swimmingpool?
The breakfast is excellent a lot off fruits.
We had a very pleasent stay at this hotel.
The family room was big withown terrace and view over the mountains.
Comment from Hotel Management
5 May 2018 by Sri Kandyan Management, Hotel Management
Thank you for the lovely comment
by A verified traveler from Lyon
Hôtel innaccessible
Posted 25 Mar 2017 on Ebookers
Pros: Rien !Sauf si vous aimez le tourisme
Location: Sauf si vous aimez le tourisme de masse , Kandy ne présente pas à mon sens un grand intéret ! Trés bruyante, trés poluée...
Mon séjour n'a pu avoir lieu car l'hôtel était innacessible en taxi ! La seule route pouvant m'y conduire était fermée pour cause de travaux ! De plus il était indiqué prés du centre sur le site alors qu'il se trouve en réalité à 3 kms ! Par ailleurs une fois la réservation faite sur le site vous ne pouvez plus annuler , ils débitent votre CB !
J'ai fait une réclamation et ils n'ont rien voulu me rembourser ! Je déconseille donc fortement de réserver cet hotel !
by PHILIPPE
Déçu
Posted 5 Jan 2017 on HotelsDifficile d'accès et environnement très moyen. Assez déçu.. malgré la gentillesse des propriétaires.
