Ratings based on 71 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 16 Mar 2024
Lovely calm, relaxed hotel, great swimming pool, good location, staff helpful and courteous.
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 9 Oct 2023
by A verified traveler
Posted 18 Jun 2023 on Hotels
Comment from Hotel Management
22 Jun 2023 by Sincerely, Vignesh Meiyappan, Front Office Manager, Hotel Management
Dear Ranishka,Many thanks for taking the time to share your wonderful experience with us. We hope to see you soon.
by A verified traveler
Posted 20 Apr 2023 on Hotels
Comment from Hotel Management
24 Apr 2023 by Sincerely, Vignesh Meiyappan, Front Office Manager, Hotel Management
Dear Johan,Many thanks for the perfect review score! We hope to have you stay with us again in the near future.
by A verified traveler
Quite happy with my stay and will visit again.
Posted 16 Mar 2023 on HotelsOverall I'm quite happy with my stay. Minor problem with the hot water system but, special thanks to Razik, one of the staff who is very helpful and resolve the problem promptly.
This hotel is located at a very convenient location in town with shops nearby where I can easily find convenient items. The beautiful lake of Kandy is just 5 minutes walk away.
The only point I rated satisfactory is cleanliness because of the towels provided which didn't look very fresh although I'm sure they are clean.
Comment from Hotel Management
18 Mar 2023 by Sincerely, Vignesh Meiyappan, Front Office Manager, Hotel Management
Dear Ricky,hank you for your lovely review. We look forward to having you with us again soon.
by A verified traveler
Great find in central Kandy
Posted 25 Apr 2022 on HotelsGreat hotel in a very central location in Kandy. Our room was a good size and the hotel was able to provide a cot for our baby which we really appreciated. The staff were all incredibly friendly and welcoming and the breakfast was good - filled us up after a long journey the day before! All in all a really good stay, thanks for having us!
Comment from Hotel Management
9 May 2022 by Sincerely, Vignesh Meiyappan, Front Office Manager, Hotel Management
Many thanks for the perfect review score! We hope to have you stay with us again in the near future.
by A verified traveler
Good as base for day trips
Posted 26 Dec 2019 on HotelsThis hotel has all the basics, generally clean, hot/cold water, quite a good breakfast buffet. It is also in an excellent location, around the corner from Kandy Lake and the Temple of the Sacred Tooth. But that puts it on a busy street full of stores and restaurants which means it is noisy until later in to the evening. The lower rating is for overall maintenance, it's rundown and could do with some care. But the staff are very friendly and responsive to requests.
Comment from Hotel Management
14 Jan 2020 by FOM, Hotel Management
Dear guest
Thanks a lot for your valuable comment & certain fact which we have to bare since we in the city centre
Kind regards
Umanga Atthanayake
Front Office Manager
Hotel Casamara
Kandy-Sri Lanka
