Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2023
We are are disappointed that dining options for dinner were not available.
Comment from Hotel Management
18 Oct 2023 by Mädi Wyss, propr., Hotel Management
Dear Nada - thank you for your feedback. we are sorry to hear about your disappointement about dinner, our weekly closing days in the restaurant are Monday and Tuesday, unluckily 2 evenings during your stay. we apologize for it.wishing you a good stay in Zermatt, Yours
by A verified traveler
Posted 7 Oct 2023 on Hotels
by A verified traveler
Posted 9 Sep 2023
Convenient
Comment from Hotel Management
10 Sep 2023 by Mädi Wyss, propr., Hotel Management
thank you for staying with us - we are looking forward to another visit ...
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
3 Sep 2023 by Mädi Wyss, propr., Hotel Management
thank you for your feedback - it was a pleasure to welcome you. We are looking forward to a further visit ...
by A verified traveler
Posted 2 Aug 2023
Great base for walking in Kandersteg. Amazing views from room balcony!
Comment from Hotel Management
3 Aug 2023 by Mädi Wyss, propr., Hotel Management
thank you for your comment - we are pleased in welcoing you with us again ...
by A verified traveler from Fort Collins
Posted 19 Jun 2023
A wonderful quiet hotel in a beautiful town. Good breakfast, convenient laundry. Would gladly stay here again
Comment from Hotel Management
20 Jun 2023 by Mädi Wyss, propr., Hotel Management
Good morning Richard - thank you for your comments. we are pleased to hear that you felt well at our place. Looking forward to another stay.
by A verified traveler
Posted 18 Sep 2022
Very lovely family run property with professional and efficient hosts. Loved the touches like water bottle in room, easiest ever check in (great after a long journey), discount travel card for the area, the decent breakfast that set you up for the day, the laundry facilities (what a godsend!) and the friendly dog. Good location, beautiful views plentiful parking made for a sale pleasant stay. The staff are great and all friendly.
Comment from Hotel Management
19 Sep 2022 by Mädi Wyss, propr., Hotel Management
Dear Anita - thank you for your feedback and comments.We are pleased about. Hope to welcome you in future.All the best.
by A verified traveler
Lovely hotel
Posted 16 Aug 2022 on HotelsLovely hotel in amazing surroundings.
Comment from Hotel Management
17 Aug 2022 by Mädi Wyss, propr., Hotel Management
Godd morning - thank you for your feedback. We are pleased about your impression, hope to welcome you at another occasion.
by A verified traveler
Great stay and fantastic staff
Posted 9 Jun 2022 on HotelsLoved this place. We had an issue on arrival and they didn’t have our booking from hotels.com. The lady who owns the hotel did everything she could to help me sort the issue and said she would make sure we had somewhere to stay. We were given a lovely room with amazing views of the mountains. Had a great balcony , lots of space, general style of hotel is typically traditional Swiss but was warm, comfortable and welcoming. Would not hesitate to book again. Breakfast was plentiful. They could not do enough for us.
Comment from Hotel Management
14 Jun 2022 by Mädi Wyss, Hotel Management
Dear Karen - thank you for your kind feedback. It was a pleasure for us having you as our guests ...!
by A verified traveler
Pretty view, loud floors, warm staff
Posted 7 Sep 2021 on HotelsOlder hotel but friendly staff and quiet area. We stayed in the summer, rooms are comfortable temperature wise if you open a window or two. Wood floors are loud but only because the town and the rest of the hotel is dead silent. Staff was very helpful and friendly.
Comment from Hotel Management
24 Sep 2021 by Mädi Wyss, Hotel Management
thank you for your feedback - we would be pleased in welcoming you with us again.
