Ratings based on 42 Verified Reviews

5.0 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Mar 2024
The W&M House is simply outstanding. The suites are spacious, immaculate, well appointed, and very reasonably priced. While there is not much in the immediate area, the guest house is a short walk to many of the best spots in Kanazawa, whether the restaurant and nightlife district, the Omicho market, museums, and the gorgeous Kenroku-en Gardens. The manager is fantastic. Bill met us and showed us to our room, everything is clearly labeled, and when one of our party had an illness he helped out in every way possible from helping us find medical care to making our stay easier. Having stayed in many places around Japan, this place is a fantastic choice for travelers who want to visit this historic city.
5 out of 5
by A verified traveler

Posted 29 Jul 2023
We had a great stay. Very clean and modern apartment with all the amenities. Location was great for seeing the city. We especially loved ending the day watching the sun set from the rooftop patio. Highly recommend staying here on a visit to Kanazawa.
5 out of 5
by A verified traveler from Singapore

Posted 7 Nov 2022
Bill is a fantastic host. He understands travellers and their needs, thus the apartment is "complete"
5 out of 5
by A verified traveler

Posted 2 Mar 2020 on Hotels
Wonderful, clean and roomy apartment close to a large grocery store. Bill was awesome, so kind and welcoming. Great having a washer and dryer, large fridge, stove, microwave.....all the comforts of home!
5 out of 5
by A verified traveler

Posted 29 Jan 2020
The manager is really helpful. The room itself is super clean!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019
5 out of 5
by A verified traveler

Thumbs up

Posted 4 Oct 2019 on Hotels
The manager was extremely helpful during our extended stay.
4 out of 5
by A verified traveler

Posted 6 Apr 2024
Upon our arrival we were welcomed by the manager Bill who made us feel welcome. He showed us and told us the things we needed to know. Though the apartment isn't big, it was quite complete and looked very new and nice. The bedroom had 2 double beds that were a little too small for 2 adults. Also a readinglight would have been nice, but we noticed that that isn't common in Japan. But there was enough closet space, which we liked. The location was good. There was a nice shopping center on walking distance and we loved the Ninja Museum very close by. There is a busy road in front of the complex so it wasn't very quiet. But the total impression was very good.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
管理人さんが大変、親切丁寧な対応をしてくださいました。1週間以上の長期の滞在で自分で洗濯したり、掃除をしたり、自由に生活することが出来て、エレベーターの前に補充の物品がいつでも使えるように置いてあり、快適に過ごせました。 洗濯機のフィルターが詰まっていて、長い間、お掃除されていなかったようなので、☆1つ、減らしましたが、それ以外では気になるところはありませんでした。 スリッパが用意されていなかったのですが、近所のスーパーに100均のショップがあったので、そちらでフワフワの使い捨てのを購入出来たので、問題ありませんでした。 頑張れば兼六園や金沢城に歩いて行ける距離にあり、元気な人ならロケーションは悪くないと思われます。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023 on Hotels