Ratings based on 855 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Kanazawa and sharing your evaluation. We are pleased to hear that you were satisfied with our service. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kanazawa once again.
by A verified traveler
Posted 10 May 2024
Proche des attrais principaux: omichi market, château Kanazawa, Jardin Kenroku-en, quartier des geishas et des Samurai. Nous avons tout fait à pied!
Le bain au 13 e étage avec vue sur les montagnes à ne pas manquer! Renseignements sur règles d’usage inclus!
Comment from Hotel Management
10 May 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for your patronage of Mitsui Garden Hotel Kanazawa and taking time to leave the review.We are pleased to know that you were satisfied with your stay with us.It is our pleasure to hear from our guests so that we learn more and improve our service.We are looking forward to welcoming you in the near future.Best regards,
by A verified traveler
Posted 8 May 2024
The restaurante is not the best for dinner. Practically no options for non-Japanese. The wine list only indicates the region but not the specific wines (type, year etc). Breakfast was very noisy and crowded.
Comment from Hotel Management
9 May 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We regret that restaurant was not good enough for what you have expected.Dinner menu, there are a tittle ala arte menu available (79 dishes) and Shabu-shabu course is main at dinner time. We hope that many people from abrouad also would enjoy one of Japanese local foods.However if you were not satisfied with them, we are sorry for it.We will continue our effort to provide the best service for our guests. We hope to have an opportunity to welcome you back on your future travel to Kanazawa."Best regards, Mitsui Garden Hotel Kanazawa Front office manager "
by A verified traveler
Posted 19 Apr 2024
Great location and friendly employees
Comment from Hotel Management
19 Apr 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for your patronage of Mitsui Garden Hotel Kanazawa and taking time to leave the review.We are pleased to know that you were satisfied with your stay with us.It is our pleasure to hear from our guests so that we learn more and improve our service.We are looking forward to welcoming you in the near future.
by A verified traveler
Posted 7 Apr 2024
It was conveniently located to the bus and train station
Comment from Hotel Management
8 Apr 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Kanazawa and sharing your evaluation. We are pleased to hear that you were satisfied with our service. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kanazawa once again.Best Regards,
by A verified traveler
Posted 5 Apr 2024
Rooms are spacious and comfortable with excellent beds and showers. Toiletries are free and available at reception where staff are very friendly, helpful and warm. Breakfast is ace with lots of tasty options suited to both western palate and local interest. The hotel is really well located with easy walking to the market, local restaurants, and fun bars!
Comment from Hotel Management
5 Apr 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Kanazawa and sharing your evaluation. We are pleased to hear that you were satisfied with our service. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kanazawa once again.Best Regards,
by A verified traveler
Posted 1 Apr 2024
The Hotel is a fair bit from the train station but is a walkable distance. It is very convenient for a lot of City center sites like the Kenroku-en Garden, the Omicho Market, the Samurai House and the Castle. The room is lovely and the bed is comfortable. The pajamas are also very comfortable. The staff was helpful, loaned us umbrellas and arranged a taxi for us when we left (It was pouring rain which changes my definition of walkable.) I have stayed in several different Mitsui Garden properties over the years and have liked them all.
Comment from Hotel Management
2 Apr 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.We are very pleased to hear that you enjoyed staying with us.We are in the center of Kanazawa city, it is convenient to go around the city.It takes 4 min walk to Ohmicho Market, 3 min to Oyama Jinja Shrine and 5 min to the closest gate of Kanazawa Castle Park.Your comment concerning our staff is also very much appreciated.It is always encouraging and more inspiring whenever we receive compliment regarding our staff from our valued guests.Next time you visit in Kanazawa, we are looking forward on your stay at Mitsui Garden Hotel Kanazawa.Best regards,
by A verified traveler
Posted 15 Mar 2024
Very friendly and helpful staff. Very nice public bath.
Comment from Hotel Management
16 Mar 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.We are very pleased to receive your complimenting words.Your comment concerning our staff is also very much appreciated.It is always encouraging and more inspiring whenever we receive compliment regarding our staff from our valued guests.We have Large Public Bath on top floor, we hope that a lot of our guests have relaxing time there during their stay. Moreover, guests can enjoy a beautiful whole Kanazawa city view on that floor anytime. Next time you visit in Kanazawa, we are looking forward on your stay at Mitsui Garden Hotel Kanazawa.Best regards,
by A verified traveler
Posted 15 Mar 2024
Conveniently, the hotel is minutes from the train station.
It’s the first time we stayed at a Mitsui Gardens. These hotels are lovely. The staff at the Kanazawa is very polite and helpful.
The breakfast is extraordinary.
Five stars.
Comment from Hotel Management
15 Mar 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.We are very pleased to receive your complimenting words.Your comment concerning our staff is also very much appreciated.It is always encouraging and more inspiring whenever we receive compliment regarding our staff from our valued guests.As for breakfast, we have excellent foods selection for breakfast and hope guests enjoy local cosine in Kanazawa.Next time you visit in Kanazawa, we are looking forward on your stay at Mitsui Garden Hotel Kanazawa.Best regards,
by A verified traveler
Posted 11 Mar 2024
A fantastic hotel with easy access to lits of Kanazawa, we loved it!
Comment from Hotel Management
12 Mar 2024 by Mitsui Garden Hotel Kanazawa Front office manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Kanazawa.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very happy to hear that you enjoyed your stay with us.As our customers have said, our hotel is close to Oyama Shrine, Kanazawa Castle Park, Kenrokuen Garden, and other famous Kanazawa attractions.Since it is located in the center, it is a very good location for sightseeing while enjoying the cityscape of Kanazawa.We hope you will come back to Kanazawa as the weather gradually warms up and the plum and cherry blossom season begins.We will make improvements based on the opinions we receive and aim to improve our services, so we look forward to seeing you again when you come to Kanazawa."Best regards, Mitsui Garden Hotel Kanazawa Front office manager
