Ratings based on 492 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Very accessible to JR Kanazawa Station. Also near to shopping centre Aeon. However, it is just next to the railway tracks so can hear the railway passing by if you are sensitive. I am okay with the slight noise. Hardly affecting my sleep as I am tired after a day of walking and sightseeing.
5 out of 5
by A verified traveler

Posted 9 Mar 2024
This place was very clean and good quality. The only qualm I have is that there wasn’t a close crosswalk to get to the side of the road it was on(was a hassle with luggage), but that’s more of a placement problem. Staff were very friendly and helpful
Comment from Hotel Management
10 Mar 2024 by Hotel Wing International Premium Kanazawa Ekimae F, Hotel Management
Dear guest , Thank you for staying at our hotel also we hope you have enjoyed your time during your trip . Thank you for taking your valuable time to review our hotel as well as we appreciate your compliments to the hotel staffs . That will better improve the hotel services . We would be delighted if hotel Wing International is the first choice when you return to Japan for your next vacation .
2 out of 5
by A verified traveler from Walnut Creek

Posted 21 Feb 2024
Very clean tiny rooms in convenient location with helpful staff. We booked with breakfast. The breakfast was fixed Japanese set meal with no options for vegetarian/vegan. Even though we stayed five nights, they were not able make any accommodation for a vegetarian/vegan breakfast. Also, the listing in Expedia states that the hotel has a on premise restaurant however there wasn’t any restaurant in the hotel.
Comment from Hotel Management
10 Mar 2024 by Hotel Wing International Premium Kanazawa Ekimae, Hotel Management
Dear guest ,Thank you for staying at our hotel also taking your valuable time to review our hotel . We sincerely appologize that you did not experience the best standards . The breakfast hotel Wing Kanazawa is Japanese style and each hotel branch will have a different type of restaurant with characteristics of that area . The restaurant on the 13th floor and only serves breakfast after breakfast guests can use the freedom seats until 11pm . Moreover , your review will be shared with the hotel staffs to better improve hotel services . We look forward to welcome you back next time .
2 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by ホテルウイングインターナショナルプレミアム金沢駅 フロント, Hotel Management
お客様へ ご宿泊いただき誠にありがとうございます。 クチコミをしていただきありがとうございました。 またのご来館をお待ちしております。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 24 Sep 2023
Very convenient location close to JR and public transportation. Although the hotel is close to railway track, but not noisy at all. Comfortable bed and pillow. Although small size room, clean and neat. Room cleaning service upon request. Provided clean towels daily.
5 out of 5
by A verified traveler

Nice hotel, great location

Posted 24 Jul 2023 on Hotels
Room was up to date and very clean. Location was great
5 out of 5
by A verified traveler

Posted 5 Jul 2023
Great location and great staff.
4 out of 5
by A verified traveler

Posted 6 Jun 2023
Nice ornament of goat and dragon at the lobby. Convenient since walkable from Kanazawa station. Unfortunately, the toilet/bath area had strong urine odor, which was disappointing. Other than the Bathroom smell, it was a good stay.