Ratings based on 246 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
We only stayed one night, but we loved it!
Comment from Hotel Management
11 Apr 2024 by Hotel Kanazawa , Hotel Management
Thank you very much for staying at Hotel Kanazawa. We look forward to using Hotel Kanazawa again when you come to Kanazawa.
by A verified traveler
Posted 6 Apr 2024
A pretty expensive room but I think you get your money's worth. It's very close to the train station and other transportation options to get around Kanazawa. The room itself is comfortable and the amenities cover almost everything you need. The staff was also kind enough to store our luggage even after we checked out so we could do some more sightseeing before we left town. Overall, a good hotel that's worth looking at if you're visiting Kanazawa.
Comment from Hotel Management
8 Apr 2024 by Hotel Kanazawa , Hotel Management
Thank you for staying at Hotel Kanazawa.We are very happy that you were satisfied with our stay.We look forward to seeing you again.
by A verified traveler from TORONTO
Posted 2 Apr 2024
So close to the station and easy walk to Park and old districts
Comment from Hotel Management
13 Apr 2024 by Hotel Kanazawa , Hotel Management
Thank you very much for staying with us. We look forward to seeing you again.
by A verified traveler
Kanawa trip
Posted 16 Nov 2023 on HotelsNice hotel great location for the station. Great size room and comfortable.
Comment from Hotel Management
16 Nov 2023 by ホテル金沢 宿泊担当 NAKAI, Hotel Management
Thank you for your compliment. We look forward to seeing you again.
by A verified traveler
Recommended
Posted 13 Nov 2023 on HotelsWell located, a comfortable and roomy space. Also worth mentioning, the restaurant located in the hotel is very good and worth a visit.
Comment from Hotel Management
15 Nov 2023 by ホテル金沢, Hotel Management
Thank you for choosing Hotel Kanazawa from among the many hotels. We have received many compliments and will continue to work hard to ensure that you choose us again. We look forward to using you again.
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
21 Oct 2023 by ホテル金沢, Hotel Management
この度はホテル金沢へのご宿泊誠にありがとうございました。また金沢へお越しの際には是非ともホテル金沢のご利用をお待ちしております。
by A verified traveler
Posted 16 Oct 2023
One thing I noticed is that no usb direct port in the room. I needed to use connexting socket for the usb.
Comment from Hotel Management
16 Oct 2023 by Hotel Kanazawa , Hotel Management
Thank you very much for staying at Hotel Kanazawa.We look forward to using Hotel Kanazawa again when you come to Kanazawa.
by A verified traveler
Posted 12 Sep 2023
One of great local hotel. Great breakfast.
Comment from Hotel Management
12 Sep 2023 by Hotel Kanazawa , Hotel Management
Thank you very much for staying at Hotel Kanazawa.Also, thank you for your appreciation and valuable comments.We look forward to seeing you next time.Thank you.
by A verified traveler
Posted 11 Sep 2023 on Wotif
Staff were excellent. My wife had hurt her knee earlier in the day and I went looking for ice, but there were no ice machines to be found (despite the hotel compendium saying they were on every floor). I requested ice from the front desk and one of the managers arrived soon after with two large bags of ice and extra towels.
On the negative side, the room smelt of cigarette smoke, even though I was advised on check-in that I was in a non-smoking room. It took a lot of spraying with the supplied refresher spray to diffuse the smell. Maybe it came though the air conditioning or maybe a previous guest broke the rules, but it was disappointing nonetheless.
Comment from Hotel Management
12 Sep 2023 by Hotel Kanazawa , Hotel Management
Thank you very much for staying at Hotel Kanazawa.Also, thank your very much for your valuable comments.Your comments will be shared by all of our staff and we will do our best so that our hotel will be loved by much more customers.We look forward to seeing you next time. Thank you.
by A verified traveler from Quincy
Posted 6 Sep 2023
Comment from Hotel Management
26 Sep 2023 by ホテル金沢, Hotel Management
この度はホテル金沢へのご宿泊誠にありがとうございました。また金沢へお越しの際には是非ともホテル金沢のご利用をお待ちしております。
