Ratings based on 298 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Great spot to stay, staff most helpful,
Comment from Hotel Management
16 Jun 2024 by Daiwa Roynet Hotel Kanazawa Eki Nishiguchi, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit. We would also like to thank you for taking your valuable time to write a review. We are very happy to receive your compliments and evaluations for our staff. We appreciate your feedback and will continue to strive to further improve our services in the future. If you come to Kanazawa again, please come and visit us. All of our staff are looking forward to seeing you.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Absolutely gorgeous hotel. Great amenities and incredible breakfast buffet available (for extra fee). Very close to the JR Station. I wish I'd got the name of the gentleman who checked us in as he did an absolutely wonderful job serving us and was very kind.
Comment from Hotel Management
12 Jun 2024 by Daiwa Roynet Hotel Kanazawa Eki Nshiguchi, Hotel Management
Thank you very much for staying at the Daiwa Roynet Hotel Kanazawa Station West Exit. Also, thank you very much for taking time out of your busy schedule to write us a review. We are very pleased to hear your compliments to our staff and the rating you have given us. Our hotel is located a 3-5 minute walk from Kanazawa Station and there is a convenience store on the first floor, so it is very convenient for sightseeing and business. We are looking forward to serving you again in the future. We will continue to strive for the patronage of our many guests. We hope you will visit us again when you come to Kanazawa. All of our staff look forward to serving you.
5 out of 5
by A verified traveler

Posted 6 May 2024
First time staying there, family of 3 with 1 child under 5. Warm reception, gift for child made their day, clean and convenient being next to station, great breakfast and big spacious room. Hotel kept our suitcases aside day we arrived and say we departed. We explored Kanazawa luggage free which was appreciated. Would recommend and would def stay again.
Comment from Hotel Management
11 May 2024 by Daiwa Roynet Hotel Kanazawa Eki Nishiguchi, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit. We would also like to thank you for taking the time out of your busy schedule to post a review and for your many compliments. Welcome drinks, bath salts, and skin care products are available at our hotel's front lobby. We hope we can help you have a comfortable stay. For breakfast, we offer a variety of menu items including pizza in buffet style at the Italian restaurant "DaTAKE" on the 1st floor, which is popular with many customers. "DaTAKE" is also open for lunch and dinner, so please stop by when you come to Kanazawa. All of our employees are looking forward to your visit.
5 out of 5
by A verified traveler from Honolulu

Posted 13 Apr 2024
お風呂と洗面所がとても綺麗で使いやすかったです。ドライヤーがReFaなんて凄いです。
Comment from Hotel Management
22 Apr 2024 by ダイワロイネットホテル金沢駅西口, Hotel Management
この度は、ダイワロイネットホテル金沢駅西口にご宿泊いただき、誠にありがとうございます。また、貴重なお時間割いての口コミ投稿に重ねてお礼申し上げます。当館のデラックスダブルルーム・デラックスツインルーム・スイートルームにはマッサージチェアのご用意がございます。観光や出張でのお疲れを癒す一助になれれば幸いでございます。リファ製品についても、お気に召していただけたご様子が伺え大変嬉しく思います。今後とも更なるサービス向上に努めて参ります。また金沢にお越しの際はぜひご来館くださいませ。再びお会いできる日をスタッフ一同心よりお待ちしております。
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Nice and clean hotel, but little small room cannot fit 3 person
Comment from Hotel Management
21 Apr 2024 by Daiwa Roynet Hotel Kanazawa Station West Exit, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit.We are pleased to hear that you enjoyed your stay with us.We look forward to seeing you again.Daiwa Roynet Hotel Kanazawa Station West Exit
5 out of 5
by A verified traveler

Posted 8 Apr 2024
great place to stay that's right next to the train station!
Comment from Hotel Management
21 Apr 2024 by Daiwa Roynet Hotel Kanazawa Station West Exit, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit.We are pleased to hear that you enjoyed your stay with us.We look forward to seeing you again.Daiwa Roynet Hotel Kanazawa Station West Exit
5 out of 5
by A verified traveler

Posted 3 Mar 2024 on Ebookers
Great location, quiet, clean room, large bed, all necessary amenities, large bathroom, WiFi, many restaurants nearby and a konbini downstairs.
Comment from Hotel Management
5 Mar 2024 by Daiwa Roynet Hotel Kanazawa Eki Nishiguchi, Hotel Management
Thank you very much for staying at our hotel. We would also like to thank you for taking the time to write a review despite your busy schedule.We are very happy to hear that your stay was comfortable.Our hotel is a 3-5 minute walk from Kanazawa Station, and there is a convenience store on the first floor, making it convenient for both sightseeing and business, making it very popular.In addition, in the front lobby of our hotel, we offer welcome drinks as well as bath salts and skin care amenity bars.We would be very happy if these things helped you have a comfortable stay.We hope that you will use our hotel again when you come to Kanazawa.All of our staff members look forward to your next visit.
5 out of 5
by A verified traveler

Posted 31 Dec 2023
Had a good 2 night stay at the hotel in Dec 2023. The hotel gives a very warm & welcoming feeling when we arrived. We were greeted by their friendly front desk & pleasantly surprised when she brought out our luggage during check in that we sent to them using the luggage delivery service in Tokyo. Hotel provides self-serve coffee/tea/ juices all day long and also self-serve amenities. Payment were made using the self-help machine that is very easy to use. Hotel & the room is clean. 5mins Walkable distance from West Exit of Kanazawa train station. It was raining the day we arrived so it was nice that the hotel provided umbrella for us to use. The 7-11 store was just on ground floor of hotel which is great. We book the twin room for family of 4 (2 adults 2 kids; 9yo & 10yo) slightly tight on the bed (super single) it was still manageable for our family but if kids were older or you prefer larger beds like king or queen, then it will be better to book bigger rooms. Overall stay is very good.
Comment from Hotel Management
7 Jan 2024 by Daiwa Roynet Hotel Kanazawa Station West Exit, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit.Thank you for your compliments regarding our facilities and breakfast.We are very happy to hear that you were satisfied with your stay.All of our staff will continue to work hard to reach even higher heights so that we can continue to be a hotel that satisfies our customers.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 27 Dec 2023
Comment from Hotel Management
1 Jan 2024 by Daiwa Roynet Hotel Kanazawa Eki Nshiguchi, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit.We are relieved to hear that you enjoyed your stay with us.We will continue to provide a hotel space where you can spend your time comfortably.We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 11 Dec 2023 on Wotif
A cut above a standard business hotel. I had a superior twin room. Quite spacious compared to most Japanese business hotels – the bathroom in particular was very roomy. Very convenient for Kanazawa station. Konbini on the first (ground) floor of the property. I’d be very happy to go back.
Comment from Hotel Management
12 Dec 2023 by Daiwa Roynet Hotel Kanazawa Eki Nshiguchi, Hotel Management
Thank you very much for staying at Daiwa Roynet Hotel Kanazawa Station West Exit.Our hotel is a 2.3 minute walk from Kanazawa Station, and there is a 7-Eleven on the first floor, which has been well received by our customers as they can enter the store from inside the hotel without having to go outside. I am very happy.We are relieved to hear that you enjoyed your stay with us.We will continue to provide a hotel space where you can spend your time comfortably.We look forward to serving you again.