Ratings based on 210 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by フロント 中村, Hotel Management
この度はアパホテル〈金沢野町〉にご宿泊頂き、誠にありがとうございます。お客様がご満足いただけたこと、大変嬉しく存じます。これからも多くのお客様にご満足いただけるよう、スタッフ一同、精進して参ります。この度は、お忙しい中、ご投稿いただき、誠にありがとうございます。またのご来館を心よりお待ちしております。
by A verified traveler from Yokohama
Posted 11 May 2023
It depends how many people and they change AC to save energy and breakfast buffet which uncomfortable for staying people and window carting is thin so too cold in evenings.
Comment from Hotel Management
11 May 2023 by フロント 福川, Hotel Management
この度は〈アパホテル金沢野町〉をご利用頂きまして誠にありがとうございます。しかしながら、客室エアコンの温度調整や、その他設備、ご朝食に関しましてご不便をお掛け致しまして、大変申し訳ございませんでした。当館は空調一括管理の為、客室毎の温度調節はできません。数に限りはございますが、毛布やヒーターの貸出を行っておりますのでお気軽にお申し付け下さいませ。この度はお忙しい中ご投稿下さり、ありがとうございました。
by A verified traveler
Posted 15 Oct 2022
Excellent hotel & staff!
Keep up the good work!
Comment from Hotel Management
16 Oct 2022 by フロント 丹羽, Hotel Management
この度は、アパホテル〈金沢野町〉をご利用頂き、誠にありがとうございます。お忙しい中ご投稿くださり、高評価頂き感謝申し上げます。 お客様のまたのご来館をスタッフ一同お待ち申し上げております。フロント 丹羽
by A verified traveler
Great value
Posted 23 Sep 2019 on HotelsThe hotel is a short walk into town, very convenient and great price. We stayed at nights and had no issues. The room was small for 3 people and the mattress is average. It is expected for what they charge.
Comment from Hotel Management
26 Sep 2019 by Front desk: Matsuzaki, Hotel Management
Thank you to write your impression.
We glad to your stay. We effort you are liked service of more greate quality.
I wait meet again.
Best regards.
by A verified traveler
Posted 15 Sep 2019 on Hotels
Comment from Hotel Management
12 Oct 2019 by Front desk Matsuyama, Hotel Management
Thank you for your staying with us and review.
We are looking forward to your staying again.
Front desk Matsuyama
by A verified traveler
Not a great place to stay...
Posted 6 Apr 2019 on HotelsOverall experience was far from great... staff at reception didn’t know much english, the elevator is a death trap, room was filled with humidity to the point where it started to “rain” in the room, all the fixtures were very old and needing refurbishment, to the point where even the wire to hold clothes was broken. Also, location is quite far from center of Kanazawa and main bus/train station.
Comment from Hotel Management
6 Apr 2019 by Sub manager: Kinoshita, Hotel Management
Thank you for your staying and review.
About our stuff, we're sorry for we we had not educate enough for English communication.
We'll try to train them more hardly.
About the facility, Although off course we inspect them especially about elevator and emergency equipment, but our hotel's one is not so new one like Tokyo's newest hotel.
It is difficult to improve all things immediately, we'll try to do our vest.
About the access, our hotel is convenient for coming by car, but from JR station, you need to take bus.
Please accept our deepest apologies for causing this inconvenience.
Sincerely,
Shunichi Kinoshita
APA HOTEL＜Kanazawa Nomachi＞
Sub manager
by A verified traveler from Vera, Spain
Posted 7 Jan 2019
The restaurant doesn't work for diner.
The employees are really wonderful.
Comment from Hotel Management
12 Jan 2019 by Front desk: Kinoshita, Hotel Management
Thank you for your staying and review.
About our hotel's restaurant, they work for breakfast everyday, but about dinner, it needs reservation from a few days ago, so if you want to take it, please contact with us.
About our stuff, we're very pleased with your kind words.
We still have a lot of things to learn, so we'll continue to concentrate on improving our service.
We're look forward to your next visit.
Best Regards,
Front desk: Kinoshita
by A verified traveler
Posted 12 Nov 2017 on Hotels
Comment from Hotel Management
15 Feb 2018 by Ikezaki /Receptionist, Hotel Management
Thank you for staying with here APA HOTEL＜KANAZAWA NOMACHI＞ and your kind review.
We look forward to welcoming you back soon.
Ikezaki /Receptionist
by Charles
Want a room that smells like toilet?
Posted 17 Sep 2017 on HotelsRoom was very small but in fact for that price it is really very small. But worse the whole room was filled with smells of the toilet all the time. It's just one of my worst hotel stays ever.
by A verified traveler from BC Canada
Give this hotel a miss
Posted 30 Oct 2016
Pros: Very friendly staff
Cons: Hotel smelled of smoke, terrible location. Did not feel safe especially at night. Carpets were filthy!!
Location: Nothing to say positive about this hotel.
This hotel is located in an industrial part of town. The lobby, hallways and elevator smelled of smoke. Carpet in room was filthy! My room thank goodness did not smell of smoke and lucky I could open my window. No restaurants close by, very disappointed by the location. Did not feel safe walking in this area, very dark at night. Would not recommend this hotel.
