Ratings based on 990 Verified Reviews

4.3 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Kingston

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Staff is very polite and helpful
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2024
5 out of 5
by A verified traveler

Posted 9 Feb 2024 on Hotels
Next to train/ bus stations.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024
4 out of 5
by A verified traveler

No breakfast vouchers for children

Posted 4 Jan 2024 on Hotels
Although we had booked a Deluxe room for two adults and two children (ages 7 and 9), no breakfast vouchers were provided for the children. We had to pay and an extra 12,000 yen per child per day for breakfast.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024
5 out of 5
by A verified traveler

Posted 26 Dec 2023
High standard of service. Staff are excellent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 18 Nov 2023
All round excellent.
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