Ratings based on 284 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Fabulous place
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
2 May 2024 by Pragil Prabhakaran, Hotel Management
Dear Ms. Rekha,Namaskaram from Le Meridien Kochi !Thank you for your rating of our hotel and services. We are delighted to have been your chosen hotel during your recent visit and we appreciate your business.Looking forward to seeing you soon.Best Regards,Pragil PrabhakaranFront Office Manager
by A verified traveler
Posted 7 Apr 2024
Only food is good, proeprty is pretty old and need to be refurbished. During my stay out of 3 small lifts only 2 worked. You need to be standing in the bath tub for normal bath also, definitely a problem for senior people. Would not recommend.
Comment from Hotel Management
2 May 2024 by Pragil Prabhakaran, Hotel Management
Dear Mr. Sandeep,Thank you for taking your valuable time in sharing your feedback. We are glad you liked our food and we thank you for the compliment. We have noted your feedback on the guest elevators and regret the inconvenience that it may have caused. Please accept our sincere apologies for the same. It is our constant endeavor to provide the finest of products and service in line with the 5 Star standards and will be looking at ways to improve guest experience for all those choose to stay with us. We hope to welcome you again soon.Sincerely,Pragil Prabhakaran
by A verified traveler
Posted 13 Mar 2024
Grounds are beautiful and plenty of area to walk. Occasionally power outages would reset the air conditioning system and I needed to put in the temperature again which was inconvenient during the night. The outage would also blow the fuse so the lights would not turn on. The staff was quick to fix the issue.Service was excellent.
Comment from Hotel Management
2 May 2024 by Pragil Prabhakaran , Hotel Management
Dear Ms. Vandana,Thank you for your kind words on our property ambiance. Nevertheless, in order to better uphold our commitment to deliver exceptional service to every guest, we have shared your feedback with the hotel’s leadership team. We will work to improve guest experience and aand do our best to prevent such from occurring in the future.We hope you choose to stay with us again when your travels bring you back to the area.Regards,Pragil PrabhakaranFront Office Manager
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 3 Feb 2024 on Hotels
by A verified traveler from Naperville
Posted 9 Jan 2024
by A verified traveler
Posted 21 Dec 2023 on Hotels
by A verified traveler
Posted 12 Dec 2023
by A verified traveler
Posted 26 Nov 2023
overall a good experience , we enjoyed our time there.
service and staff were great .THANK YOU
