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"I never experienced this type of service or hotel before. This was my first time being in a 5-star hotel and it honestly blew my mind. The place was amazing, the staff were very courteous and super friendly, and the food was incredible! Higly recommend this place to anyone and would definitely go back to it if i have another chance. Thank you for everything, TEN-YU!"

"Amazing location made it very convenient for commuting to sites in Japan. Hotel was excellent very clean, quiet and amazing service."

"Beautiful property "

"Excellent staff,beautiful lobby "

"Front desk staff were friendly and helpful. Room was compact but very clean, comfortable and perfect for a solo traveller (I liked the converted warehouse look and feel). Breakfast buffet was excellent for price. Free shuttle from Haneda Aiport and to Kawasaki station should be adequate for most people relying on public transportation to get around."

"Staff was excellent. Room was very nice. Only issue is the carpet should be cleaned more often, as it was a little dirty"

"Nice bathroom and hot water Good foods"

"I stayed in 11th floor 6days this time! Day and night beautiful view ! House keeping and front stuff were so nice . Big bath was so clean and great! Can easy to walk to world porters shopping, restaurants, Sakuragi cho station ( walk about 10mins) I was so impressed! Definitely are come back next visit again ! "

"Loved the indoor pool but was sorry the whirlpool spa was closed."