"All of staff including breakfast crew are absolutely kind and polite.
I assume their company policy would work well internally, all staff make smile for guests/visitors all the time.
I do storongly recommend this hotel, SUPER HOTEL tho I've already stayed this hotel in other places as 5 times."
"Highest floors are un-livable, there are extremely loud vibrations that made me complain for money back. They didnt accept, however luckily they allowed me to change room for 4th floor, which I accepted and there the vibrations could not be heard, just extremely loud street noise intercom outside of the room."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Open Photo by ohkubo (CC BY-SA) / Cropped from original
Top Senzuya Hotel Reviews
Hotel Indigo Hakone Gora by IHG
10/10 Excellent
"Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!"
YuYu Hakone - Private Open Air Onsen Usage Guaranteed
10/10 Excellent
"The bedroom is exactly as shown in the pictures, and the staff are friendly. We had a great time as a family in the private onsen, and the Japanese breakfast was amazing. "
"Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano).
Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air.
The onsen was clean and in excellent condition; lots of quality amenities.
Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse than Keurig, but the Japanese teas were very fine.
There were so many food options it is a little overwhelming but I think it would be nice to have a guide to introduce people to how you would do a curated kaiseki meal by course; so folks can enjoy some of that experience. "
"We really enjoyed our stay here and was a highlight of our trip! The surrounding area is beautiful, the hotel itself is gorgeous, and the staff were all incredibly helpful and kind. "
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone
10/10 Excellent
"Ajisai Onsen Ryokan presents beautifully. The grounds fit in with the surrounding forest landscape, creating a sense of serenity. The staff were friendly, attentive, and accomodating of various requests, including changes to private onsen access on days when we were engagin in Hakone and Gora's experiences. The ryokan is well situated, close to Gora station and cable car, however, it is a difficult walk due to the general steepness of the area - especially with larger luggage or walking with small children - a taxi is recommended by the facility and myself alike. The waters of the onsen themselves are hot, but not so hot that young children cannot enjoy the experience too. In terms of dining, the breakfast options are traditional or western, and children amd babies are catered to as well. Overall, a fantastic experience, and I look forward to the opportunity to return in the future!"
"I liked the authentic look and theme of the onsen. Everyone was super nice and helpful. Really enjoyed my time there and the culture. Shame it was just for one night. Oh , P.S. if you intend to use the onsen, you are expected to be in there totally nude, and washed clean before getting in. Sure it's a bit weird of a custom, but worth the experience."
What's the top vacation rental that Senzuya has to offer?
Rakuten STAY VILLA Hakone Sengokuhara: This vacation home rental outside of Senzuya has air-conditioning and laundry facilities to help you feel perfectly comfortable in your new surroundings. It has 3 bedrooms as well as a kitchenette with a dishwasher, a fridge, and a stovetop, so you can cook with friends or family. See all vacation rentals in Senzuya.
If I need to cancel my hotel reservation in Senzuya, will I receive a refund?
Yes, you'll find most hotel reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of check in. If you booked a non-refundable reservation, it may still be possible to cancel it and be given a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Senzuya.
Where can I learn more about changing or cancelling my trip to Senzuya?
To find more details about changing or cancelling your trip to Senzuya, click here.
What's the best place to stay near Haneda Airport (HND)?
Travelers to Senzuya will find plenty to explore and enjoy. A top sight in the area is Hakone Kowakien Yunessun. In Senzuya, there are 2 hotels and other accommodations to choose from. Find out more about Senzuya.
The hottest months are usually August and July with an average temp of 76°F, while the coldest months are January and February with an average of 46°F. The rainiest months in Senzuya are September, October, June, and July, with each month seeing an average of 8 inches of rainfall.
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