Kampung Chamang Hotels

"Our stay at Antara by Sleeping Lion felt quite underwhelming for the price we paid. The residence is often promoted with a lot of hype, but the experience did not match the expectations. Since it is a residence and not a hotel, we did not receive services that we usually associate with this price range. There was no room service and no daily housekeeping. We had to call the staff just to get our trash collected, and trash bags were only provided after we asked. The attached mall is not fully open yet, so there were very limited food options. It is also quite a far walk to SkyAvenue, which was tiring especially with two strollers. Out of the few eateries available, only one was halal which was Lion Kopi. The food was actually good but the outlet closes early. Convenience stores like CU at Tower A and Bila Bila at Tower D were helpful, and there is also Mix which mainly sells international snacks. There’s indoor pools but abit too enclosed to our liking, feels creepy. There’s beautiful landscaping and nice open spaces. However, it was very cold, so we could not enjoy the facilities or take many photos. The indoor playground was very small. There was only one slide and not much else. They enjoyed the arcade much more. Overall, Antara has a nice look and good potential but the services and facilities do not justify the price. There is room for improvement, especially in guest services and convenience, to truly match the value we pay."

"Na"

"Staff. Most of them put on smiling face, quick to respond to inquiries and request."

"Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below"

"Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon."

"Recommended… near access to GPO… just walk a few minutes to go to food court and grocery shop "

"Overall saya puas hati dengan booking kali ni. Apartment luas dan selesa, katil selesa"

"The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay! "

"The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full. "