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Overview of Hotel Jelai Raub

Photo gallery

Reception
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Hotel Jelai Raub

2.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationRaub Square9 min walk
    Popular LocationRaub District Mosque4 min drive
    Popular LocationGuang Yin Temple4 min drive
    AirportGenting (GTB-Genting Heliport)81 min drive

Choose dates to view prices

  • Family Room

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Twin Sharing Room

    Room amenities

    • 10 sq m
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Raub

Hotel Jelai Raub is located in Raub. The area's natural beauty can be seen at Sungai Teranum and Bukit Kasai.
Popular Location

What's nearby

  • Raub Square - 9 min walk
  • Raub District Mosque - 4 min drive
  • Guang Yin Temple - 4 min drive
  • Sungai Teranum - 12 min drive
  • Bukit Kasai - 12 min drive

Getting around

  • AirportKuantan (KUA-Sultan Haji Ahmad Shah) - 148 min drive
View in a map

About this property

Hotel Jelai Raub

Hotel in Raub with 24-hour front desk
A meeting room, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. All 44 rooms offer free WiFi, coffee makers, and LCD TVs with satellite channels. Other amenities available to guests include free newspapers, free bottled water, and showers.
Hotel Jelai Raub offers 44 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Raub hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking is wheelchair accessible

Conveniences

  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Mobile key entry

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 20.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and window guards

Property is also known as

Hotel Jelai
Jelai Raub
Jelai
Hotel Jelai Raub Raub
Hotel Jelai Raub Hotel
Hotel Jelai Raub Hotel Raub

Frequently asked questions

Can I cancel my reservation for free at Hotel Jelai Raub and receive a full refund?
Yes, Hotel Jelai Raub offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Jelai Raub cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Jelai Raub?
As of Jan 28, 2021, prices found for a 1-night stay for 2 adults at Hotel Jelai Raub on Feb 2, 2021 start from P950, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Jelai Raub pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Jelai Raub?
Check-in begins at 3 PM.
What time is check-out at Hotel Jelai Raub?
Check-out is at noon.
Where is Hotel Jelai Raub located?
Situated in Raub, this hotel is 0.5 mi (0.8 km) from Raub Square and within 3 mi (5 km) of Raub District Mosque and Guang Yin Temple. Sungai Teranum and Bukit Kasai are also within 9 mi (15 km).
3.4
Rating 5 - Excellent. 3 out of 16 reviews
5 - Excellent 19%
Rating 4 - Good. 5 out of 16 reviews
4 - Good 31%
Rating 3 - Okay. 3 out of 16 reviews
3 - Okay 19%
Rating 2 - Poor. 5 out of 16 reviews
2 - Poor 31%
Rating 1 - Terrible. 0 out of 16 reviews
1 - Terrible 0%

3.3/5

Cleanliness

3.6/5

Staff & service

0.0/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room conditions
The room floor not clean. Bed cover very ugly with yellow colour spotted & bath towel is look very old. Won’t go back again!

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
A very Malaysian hotel
The Malaysians love this hotel, and as budget hotels go, by Malaysian standards, it's OK. But for visitors to the country they are likely to find that the standards are not quite up to an acceptable standard. It's kind of clean, but the bedding was stained and the room was only made up on one of the three days of my stay. It also has paper-thin walls, so every last conversation or sound from the adjacent rooms can be heard. And I awoke one morning to find the power had been turned off to my room and the Wi-Fi password changed. No-one seemed to know why either had occurred and I received no kind of apology. Breakfast is strictly Malaysian - nasi lemak or bee hoon wrapped in brown paper or bread and margarine with jam, which can be toasted. Decent coffee, if you don't mind it with condensed milk. So, you gets what you pays for, and you don't pay a lot. But tourists visiting Malaysia are probably going to want to pay a little more and get a slightly better service.

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
im not satisfied the electric will automatically cut off after 12am without any inform.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budjet hotel
Service, breakfast, cleanlines room is good. please add more lowcost room

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