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Overview of The Chateau Spa & Organic Wellness Resort

Photo gallery

Guest reviews

4.6/5 Wonderful
154 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationLa Santé Spa1 min drive
Popular LocationBerjaya Hills Botanical Garden4 min drive
Popular LocationGenting Highlands Theme Park57 min drive
AirportSubang (SZB-Sultan Abdul Aziz Shah)65 min drive

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  • Deluxe Room, 1 King Bed

    Room amenities

    • 25 sq m
    • Resort view
    • Sleeps 2
    • 1 King Bed
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  • Premier Room, 1 King Bed

    Room amenities

    • 35 sq m
    • Hill view
    • Sleeps 2
    • 1 King Bed
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  • Suite, 1 Bedroom

    Room amenities

    • 60 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
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  • Suite, 2 Bedrooms

    Room amenities

    • 135 sq m
    • Hill view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
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  • Jacuzzi Suite

    Room amenities

    • 155 sq m
    • Hill view
    • Sleeps 2
    • 1 King Bed
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  • Deluxe Room, 2 Single Beds

    Room amenities

    • 25 sq m
    • Resort view
    • Sleeps 2
    • 2 Twin Beds
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  • Premier Room, 2 Single Beds

    Room amenities

    • 35 sq m
    • Hill view
    • Sleeps 2
    • 2 Twin Beds
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  • Noble Suite King Bed

    Room amenities

    • 88 sq m
    • Hill view
    • Sleeps 2
    • 1 King Bed
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  • Noble Suite Twin Bed

    Room amenities

    • 88 sq m
    • Hill view
    • Sleeps 2
    • 2 Twin Beds
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About this area

Bukit Tinggi

The Chateau Spa & Organic Wellness Resort is located in Bukit Tinggi. Lentang Forest Recretional Park and Mount Nuang reflect the area's natural beauty and area attractions include Genting Skyway and Berjaya Hills Botanical Garden. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.

Visit our Bukit Tinggi travel guide
Map
Popular Location

What's nearby

  • La Santé Spa - 1 min drive
  • Berjaya Hills Botanical Garden - 4 min drive
  • Genting Highlands Theme Park - 57 min drive
  • Arena of Stars - 57 min drive
  • SkyAvenue - 58 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 93 min drive

Restaurants

  • Where to eat
  • La Vie – Poolside restaurant. Serves breakfast, lunch and dinner. Reservations required.
  • La Assiette – Serves dinner. Reservations required.
  • Belle Vue – Serves brunch. Reservations required.
  • Le Rouge – Restaurant with a bar.

About this property

The Chateau Spa & Organic Wellness Resort

Luxury hotel with 5 restaurants and full-service spa
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 130 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Chateau Spa & Organic Wellness Resort offers 130 forms of accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
This Bukit Tinggi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
Parking height restrictions apply
Return airport shuttle (surcharge)
Free local area shuttle
Limo/town car service

Food and drink

5 restaurants and 2 coffee shops
1 poolside bar and 1 bar
24-hour room service

Things to do

Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
Filipino
Malay
Russian
Ukranian

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Garden
Pool umbrellas
Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Mud bath
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Down comforter
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Bidet
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Check-in will be done in-room.

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are available for MYR 150.0 per night.
Free cots (infant beds)

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at The Chateau Spa & Organic Wellness Resort and receive a full refund?
Yes, The Chateau Spa & Organic Wellness Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Chateau Spa & Organic Wellness Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Chateau Spa & Organic Wellness Resort?
Valet parking is free at this property.
What time is check-in at The Chateau Spa & Organic Wellness Resort?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Chateau Spa & Organic Wellness Resort?
Checkout is at noon.
Does The Chateau Spa & Organic Wellness Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Situated in the mountains, this luxury hotel is 1.3 mi (2.1 km) from Berjaya Hills Botanical Garden and 2.7 mi (4.4 km) from Lentang Forest Recretional Park. Genting Skyway and Mount Nuang are also within 20 miles (32 km).

Guest reviews

4.6
Wonderful
5 - Excellent
106
4 - Good
36
3 - Okay
8
2 - Mediocre
3
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    1/5

    • Disliked: Staff & service

    Stayed 3 nights in Jan 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019