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Overview of The Chateau Spa & Organic Wellness Resort

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Lobby Sitting Area
Outdoor pool, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Chateau Spa & Organic Wellness Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationBerjaya Hills Botanical Garden4 min drive
    Popular LocationGenting Highlands Theme Park57 min drive
    Popular LocationArena of Stars57 min drive
    AirportSubang (SZB-Sultan Abdul Aziz Shah)65 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Bedroom
  • Family Suite, 2 Bedrooms

    Room amenities

    • 84 sq m
    • Hill view
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsFamily Suite, 2 Bedrooms
  • Suite, 3 Bedrooms

    Room amenities

    • 155 sq m
    • Hill view
    • Sleeps 8
    • 1 King Bed and 4 Twin Beds
    More detailsSuite, 3 Bedrooms
  • Jacuzzi Suite

    5/5 guest room rating

    Room amenities

    • 155 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsJacuzzi Suite
  • Deluxe Double or Twin Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Resort view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room

About this area

Bukit Tinggi

Located in Bukit Tinggi, The Chateau Spa & Organic Wellness Resort is in the mountains. Lentang Forest Recretional Park and Genting Strawberry Leisure Farm reflect the area's natural beauty and area attractions include Genting Skyway and Berjaya Hills Botanical Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking.
Popular Location

What's nearby

  • Berjaya Hills Botanical Garden - 4 min drive
  • Genting Highlands Theme Park - 57 min drive
  • Arena of Stars - 57 min drive
  • Skytropolis Indoor Theme Park - 58 min drive
  • SkyAvenue - 58 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • AirportKuala Lumpur Intl. Airport (KUL) - 93 min drive

Restaurants

  • La Vie – Poolside restaurant. Serves breakfast, lunch, and dinner. Reservations required.
  • La Assiette – Serves dinner. Reservations required.
  • Belle Vue – Serves brunch. Reservations required.
  • Le Rouge – Restaurant with a bar.

About this property

The Chateau Spa & Organic Wellness Resort

Luxury hotel with 5 restaurants and full-service spa
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 130 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Chateau Spa & Organic Wellness Resort offers 130 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Bukit Tinggi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service

Food and drink

  • 5 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in will be done in-room.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are available for MYR 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort
The Chateau & Organic Wellness
The Chateau Spa Organic Wellness Resort
The Chateau Spa & Organic Wellness Resort Hotel
The Chateau Spa & Organic Wellness Resort Bukit Tinggi
The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi

Frequently asked questions

Can I cancel my reservation for free at The Chateau Spa & Organic Wellness Resort and receive a full refund?
Yes, The Chateau Spa & Organic Wellness Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Chateau Spa & Organic Wellness Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Chateau Spa & Organic Wellness Resort?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at The Chateau Spa & Organic Wellness Resort on Jan 20, 2021 start from P5,822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Chateau Spa & Organic Wellness Resort have a pool?
Yes, this property has an outdoor pool.
Is The Chateau Spa & Organic Wellness Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Chateau Spa & Organic Wellness Resort?
Valet parking is free at this property.
What time is check-in at The Chateau Spa & Organic Wellness Resort?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Chateau Spa & Organic Wellness Resort?
Check-out is at noon.
Does The Chateau Spa & Organic Wellness Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Chateau Spa & Organic Wellness Resort located?
Situated in the mountains, this luxury hotel is 1.3 mi (2.1 km) from Berjaya Hills Botanical Garden and 2.7 mi (4.4 km) from Lentang Forest Recretional Park. Genting Skyway and Happy Bee Farm & Insect World are also within 20 mi (32 km).
4.6
Wonderful
Rating 5 - Excellent. 107 out of 155 reviews
5 - Excellent 69%
Rating 4 - Good. 36 out of 155 reviews
4 - Good 23%
Rating 3 - Okay. 8 out of 155 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 155 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 155 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
e stato bellissimo! molto piacevole! in mezzo alla natura...
Stayed 2 nights in Dec 2020

3/5 Okay

Stayed 1 night in Feb 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Stayed 3 nights in Jan 2020

4/5 Good

Stayed 1 night in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please discount on the Restaurants.
Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.
Stayed 2 nights in Dec 2019

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