Ratings based on 43 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2023 on Hotels
by A verified traveler
Posted 20 Feb 2023
Checked in at 3 pm and settled in. At night,there were mosquitoes everywhere . They moved to another room, again mosquitoes, then to a third room, also mosquitoes and dirty. Horrible experience . They said all rooms fully booked . Came back to original room at 1 am and managed to sleep a little . I want a compensation from expedia since l booked through you guys.
by A verified traveler from Portland
Posted 12 Jul 2022
The place was amazing , customer service was exceptional the only issue was that when I forgot my keys I got charged $20 . I don’t think that should happen especially for a high end apartments like those . When a guest forgets their key they should be provided with a second key instead of being charged ! My house keeper Florence was always amazing making sure the place was clean ! Apart from that it’s a wonderful property and close to everything !
by A verified traveler
Awesome place, but beware of online reservations
Posted 9 Jan 2022 on HotelsPros: this is a great place to stay, good location, very nice restaurant, spa, pool, rooms are good. Our waitress Banura was sweet as honey and Vikas (manager) helped us when necessary. Staff is friendly and helpful. They even have an area that you can reserve for private parties (we had one birthday celebration) and let them care of the catering.
Cons: beware of online reservations, we used hotels.com and our room didn't have a pool view as stated in our purchase, so there's a mismatch between what you see and what you get. Again, staff was helpful, but nonetheless that leads to frustration during the check-in process.
Comment from Hotel Management
28 Jan 2022 by Vikas, Hotel Management
Dear Eugenio,
Greetings from Speke Apartments Wampewo!!!
Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo.
We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family!
It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings.
It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo.
Warm Regards,
Management
by A verified traveler
Insects- bugs in the bed
Posted 1 Jan 2022 on HotelsWe checked in late to have some relaxing time on New Year’s Eve for 2021. The room we had gotten had bedbugs. We made an inquiry and they said they were at full capacity so they had no options for us. We had to leave the hotel at 1am on 1st January 2022, which is very inconvenient. We have been working with the manager to request for a refund but this has been in vain so far. We have video recordings for bugs/ insects in the bed and will proceed to post them as awareness to other customers. This is unacceptable
Comment from Hotel Management
28 Jan 2022 by Vikas, Hotel Management
Dear Derrick,
Greetings from Speke Apartments Wampewo!!!
Thank you for your valuable feedback on this platform.
We sincerely apologize for the reported inconvenience caused to you during your stay with us.
At Speke Apartments Wampewo, it is our constant endeavor to provide our guests with the best services and facilities and it is rather unfortunate that we could not meet your expectations.
We have personally taken note of your concerns and assure you that appropriate corrective measures are being taken as pertinent.
Thanking you once again and we do look forward to welcoming you back for a memorable experience.
We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back on your next visit.
Warm Regards,
Management
by A verified traveler
Posted 25 Dec 2021 on Hotels
Comment from Hotel Management
28 Jan 2022 by Vikas, Hotel Management
Dear Damaris,
Greetings from Speke Apartments Wampewo!!!
Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo.
We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family!
It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings.
It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo.
Warm Regards,
Management
by A verified traveler
Amazing African Trip
Posted 20 Dec 2021 on HotelsOur stay here was really good, the only problems we had were not getting the room I booked, (they stated that hotels.com should communicate with customers rooms booked subject to availability), the did however give us a better room than the first one we had. Also anyone coming from the US bring wash cloths, they don’t have or provide those.
Comment from Hotel Management
28 Jan 2022 by Vikas, Hotel Management
Dear Barbara,
Greetings from Speke Apartments Wampewo!!!
Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo.
We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family!
It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings.
It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo.
Warm Regards,
Management
by A verified traveler
Posted 23 Jul 2021
by A verified traveler
Good location and amenities.
Posted 3 Jun 2021 on HotelsComment from Hotel Management
17 Jul 2021 by Management, Hotel Management
Dear Guest,
Thank you for your valuable feedback.
We look forward to welcome you back again at Speke Apartments Wampewo.
by A verified traveler
Posted 2 Jun 2021
Spacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well..
Comment from Hotel Management
2 Jun 2021 by Management, Hotel Management
Dear Guest, Thank you for taking out the time to post such a positive feedback of your experience at Speke Apartments Wampewo. It’s delightful to know that you had a memorable experience at our hotel. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. It is our ultimate endeavour to make our guests comfortable with world class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards