Ratings based on 14 Verified Reviews
4.4 Room cleanliness
3.8 Service & staff
3.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2023
Dining options was limited
Comment from Hotel Management
14 Aug 2023 by j, Hotel Management
we shall review the same
by A verified traveler
Posted 15 Apr 2023
by A verified traveler
Posted 12 Sep 2022
The hotel was fair for the price. However, fruits in the morning's breakfast was always the same. Efforts could be been made to add variety.
Comment from Hotel Management
15 Sep 2022 by j, Hotel Management
well noted and this shall be addressed. thanks for the support.
by A verified traveler
Posted 1 Dec 2021 on Hotels
by A verified traveler
Posted 21 Aug 2021
Great stay
Comment from Hotel Management
25 Aug 2021 by joe, Hotel Management
much appreciated and you welcomed back.
by A verified traveler
Posted 13 Aug 2021
Mattress was so hard!!!
Comment from Hotel Management
25 Aug 2021 by joe, Hotel Management
my sincere apologies and the matter will be addressed.
by A verified traveler
Posted 16 Jun 2021
I stayed at Silver Springs Hotel, Bugolobi in Kampala, A very beautiful and serene hotel with a peaceful outdoor garden ambience. I found it to be very inviting, and clean and comfortable and safe. Wi-Fi was good. Nathan and Staff was very polite, courteous and accommodating. Airport Pick-Up was arranged for an additional cost. Toilets near the Front Desk were very, very Clean. I enjoyed our dinner and breakfast buffet in the Hotel Restaurant. The children absolutely loved the beautiful swimming pool. We purchased 1-hour swimming lessons for our 7 year old. The one-on0one lesson started on the shallow end of the pool, by the end of the hour he was at the deep end of the pool. Silver Springs is my Go-To Hotel whenever I am in Kampala. I did not utilize the gym or conference/banquet facilities.
by A verified traveler
Posted 6 Jun 2021
My first time staying overnight at this property ... it was decent and clean and comfortable. Would definitely stay again.
Comment from Hotel Management
10 Jun 2021 by joe, Hotel Management
your complements are highly appreciated.
by A verified traveler
Posted 26 Sep 2019
Comment from Hotel Management
14 Oct 2019 by joe, Hotel Management
your feedback is highly valued and appreciated. thanks for staying with us as we strive to better our services.
by A verified traveler
Good business hotel
Posted 2 Aug 2018 on HotelsGood hotel for business, with decent rooms and friendly service. Gym facilities are good but you have to pay for them
Comment from Hotel Management
29 Sep 2018 by joe, Hotel Management
thanks for the compliment. the package includes swimming and internet access. the health club is charged separately. next time you are around I will give you a complimentary for it.cheers
