Ratings based on 60 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
Wonderful experience and really very good delicious breakfast fast and I like stuff services thank you for making my stay wonderful.
by A verified traveler
Posted 14 Jan 2024
One night they had a band that cranked up the amplifier so loud you couldn't hear yourself think inside the room. I had to move to get away from the noise. Otherwise, this is a spectacular hotel in Kampala with great views.
by A verified traveler
Posted 12 Dec 2023
by A verified traveler
John Sengendo
Posted 9 Dec 2023 on HotelsGreat stay at this hotel, it exceeded my expectations. Food was great, services where on point
by A verified traveler
Posted 18 Nov 2023 on Hotels
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 7 Sep 2023 on Hotels
by A verified traveler
Posted 6 Sep 2023
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Comment from Hotel Management
6 Sep 2023 by Brian, Hotel Management
Dear Mr. Patel,Thank you for taking the time to let us know about your experience while staying with us. Your experience of this poor service delivery is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Best regardsBrian MukiibiActing Front Office Manager
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
