Ratings based on 26 Verified Reviews

3.7 out of 5
100% of guests recommend
3.3 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Jan 2024
Safe and quiet, the units at golf course apartments are spacious, functional and uncluttered. The staff are warm and welcoming and the property is kept neat and tidy. There is a pool, gym, tennis court and squash court and nice gardens and walkways to satisfy your exercise needs. Its located very near restaurants and malls in an upscale area. Its also conveniently located beside the Kampala Hospital.
Comment from Hotel Management
7 Feb 2024 by Manager Samuel., Hotel Management
Dear Luc, we do thank you for always staying at Golf Course Apartment and we appreciate your review we can not wait to have you back always
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2023 on Orbitz
2 out of 5
by A verified traveler

Posted 15 Jan 2023
Staff were unprofessional starting at check in; cleanliness was sub-par and staff would not acknowledge the same - in fact, I was unable to use towels because I questioned their cleanliness; apartments are not serviced during the stay; furniture and amenities are old; WiFi connection was not always good; despite being quoted $40 for my airport transfer, the staff shockingly wanted to add additional costs for using the Kampala Expressway … furthermore, the driver was late and I almost missed my flight! Overall, it was a disappointing and sometimes a rather unpleasant experience. I do not recommend this property to anyone expecting comfort and decent hospitality.
Comment from Hotel Management
17 Jan 2023 by jon, Hotel Management
Thank you for staying at Golf Course Apartments and for your post-stay review.- As per our policy and management all guests have to present their identification to verify and ensure the right client has been checked into their right apartment. we do this for also security purposes to know and account for the guests staying with us hence guests are asked for their ID/passport so as we can make a photocopy/scan.- As golf course apartments we always ensure that our guests are checked into clean apartments and for any issues/dissatisfaction, we always encourage our guests to communicate with the front office/management so as their needs are attended too. We also offer room service/cleaning to our guests on a daily basis BUT ANY GUEST WHO DOESNOT ALLOW THE HOUSEKEEPERS TO ENTER THEIR APARTMENTS CAN NOT BE FORCED TO TAKE ON THE SERVICE.- Lastly we as management can arrange airport transfers when requested in time, however a guest who requests for contacts of one of the nearby car services & chooses to call and negotiate can not hold the management responsible for any mishaps. - We, golf course apartments management, our commitment to all guests is to offer our best services BrManagement
3 out of 5
by A verified traveler

Posted 3 Dec 2022
I like the location and accessibility to places I wanted to go to or visit. For me Primo Location with very quiet evenings and the ability to lounge in relative obscurity. Travel support is a mere 100m from the access road to the Apartments at Hospital entrance road ... very nice. Plus I have met a few of the drivers VERY helpful. Area power failures cascades to WiFi's non-availability, thus one needs to acquire a local SIM card or turn on your Global Roaming. Thankfully GCA has backup poser that they can employ.
Comment from Hotel Management
2 Jan 2023 by Brian J, Hotel Management
Thank you for your positive review. We shall improve in future.Br
1 out of 5
by A verified traveler

Bad Communication

Posted 4 Jun 2022 on Hotels
Comment from Hotel Management
30 Jul 2022 by Brian J , Hotel Management
Dear Dexter Thank you for staying at Golf Course Apartments. We shall improve on our communication. Regards Brian J
2 out of 5
by A verified traveler

Feels like the property is falling apart: :(

Posted 2 May 2022 on Hotels
The receptionist is not aware of the booking and was confused of the booking he later found. We were given one unit (2 rooms), and I had to insist that I booked for two units. The person (receptionist) is courteous, though. We were later given two units. The apartment units and the rooms are spacious. Unfortunately, being old, extra effort is needed to keep it up. The linens were not all clean. I notified the front desk about the stain on the duvet, discoloration on bed sheets (as if previously used) and requested for a change on the following day. Unfortunately, it was not done. On the booking information, it was mentioned that daily cleaning service is provided. But for us, one apartment unit was cleaned, the other was not. Also, old fans were provided in two rooms in one apartment unit; but almost broken (with cover of the fan dynamo broken exposing user to risk of serious electric shock). Most internal doors (bedrooms, toilets) don’t have keys nor locks to close it for privacy. Curtains on windows don’t fully cover windows. It is a pity that maintenance and services could really disappoint clients given that the property (holel/apartment) is located in a strategic location of the city, spacious, quiet and have good garden around to provide comfort. It gives guests the impression that the property is falling apart.
5 out of 5
by A verified traveler

Good Experience good for long stay

Posted 4 Mar 2022 on Hotels
Comment from Hotel Management
2 Apr 2022 by Brian J , Hotel Management
Thank you sir
5 out of 5
by A verified traveler

Prabal

Posted 15 Oct 2021 on Hotels
The location is very good. The property requires updating. Surrounded by Full of Greenery. The staff is supportive. well secured place located in KOLOLO area.
Comment from Hotel Management
16 Oct 2021 by Brian J , Hotel Management
Dear Prabal Greetings from Golf Course Apartments Thank you so much for your review We shall work on updating the property and we look forward to hosting you again. Regards
3 out of 5
by A verified traveler

Posted 13 Oct 2021 on Orbitz
In the room where I stayed one of the seats was broken but was placed against the wall to look ok and it almost threw me down when I sat. Toilet flushing knob requires repair. I stayed next to very noisy neighbors Otherwise all else was fine.
Comment from Hotel Management
16 Oct 2021 by Brian J , Hotel Management
Dear Daniel Greetings from Golf Course Apartments. Thank You so much for your review Apologies fro the broken seat Toilet flushing Knob and noisy neighbors, we shall send our maintenance team to carry out the repairs. Hope to hosting you again in a quiet and calm environment Kind Regards
5 out of 5
by A verified traveler from Auburn

Posted 1 Oct 2021
I've stayed at Golf Course Apartments a couple of times.What is advertised is actually what you'll get. Very secure and family friendly. What you get for your money is hard to beat with friendly and helpful staff. However, this is an older property and could benefit for some minor maintenance. Nevertheless, I would stay here again and highly recommend it.
Comment from Hotel Management
16 Oct 2021 by Brian J , Hotel Management
Dear Arthur Greetings from Golf Course Apartments Thank You so much for your review we shall act on improving the facilities. We look forward to welcoming you again. Kind Regards
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