Ratings based on 163 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gates Mills
Posted 29 Mar 2024
Wonderful place to stay with excellent staff and very nice restaurant. I lovely oasis in the middle of bustling Kampala
Comment from Hotel Management
12 Apr 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Martha, We deeply appreciate your decision to stay with us at Fairway Boutique hotel. Your feedback means a lot to us. Serving you has been and will continue to be an absolute delight. Thank you!
by A verified traveler
Posted 21 Feb 2024
As always, a relaxed freindly welcome and a peaceful haven in Kampala close to all the central offices.
Comment from Hotel Management
11 Mar 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Andrew, we are glad to hear that you have enjoyed your recent stay at Fairway boutique Hotel. We always ensure that our guests have a comfortable and a memorable stay at our premises. We hope to see you in the near future!
by A verified traveler
Posted 22 Jan 2024
Very nice location in the city center and the property was very well kept up. The rooms are excellent.
Comment from Hotel Management
23 Jan 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Eric, we would like to thank you for choosing to stay with us at the Fairway Boutique Hotel. Thank you so much for taking your time to share with us this 5/5 rating. Management will share this glowing review with the rest of the team.We all look forward to welcoming you back in the near future.Regards
by A verified traveler
Nice Hotel
Posted 14 Dec 2023 on HotelsA very nice hotel that offers good value for money. This hotel is located near the city centre. The staff very courteous, friendly and obliging. The food excellent. The rooms modern, very clean and well presented. The only negative is that the sheets, though clean were stained. I will definitely stay here again.
Comment from Hotel Management
16 Dec 2023 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Kevin,We're glad to hear that you had a positive experience overall at the hotel! It was a tremendous privilege to have been your chosen destination. It's very unfortunate that the stained sheets were a downside for you, Despite that, it's good to know that you would still consider staying with us again. Looking forward to making your next stay more comfortable and enjoyable.
by A verified traveler
Posted 1 Nov 2023
The staff are the greatest asset, very friendly, helpful and caring. The hotel also responds promptly to requests and feedback. They could do better with environmental concerns such as waste and water by not automatically washing towels every day and taking soap that is still usable.
Comment from Hotel Management
16 Dec 2023 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear KristinWe deeply appreciate your decision to stay with us at Fairway Boutique hotel. Your feedback means a lot to us. Serving you has been and will continue to be an absolute delight. Thank you!
by A verified traveler
Nondescript
Posted 6 Jun 2023 on HotelsGood not great. All very acceptable but the kind of property that you wouldn't care if you never saw it again. The upper end of average throughout except for the lack of parking which is shameful.
Comment from Hotel Management
11 Mar 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Jonathan, thank you for taking the time to share your feedback. we appreciate your honest review and apologize for any inconvenience caused by lack of parking. We understand how important it is for our guests to have convenient parking options. Your comments have been noted, and we will work towards improving this aspect of our property. We hope to have the opportunity to provide you with a better experience in the future..
by A verified traveler
Posted 27 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Mohamed,Thank you for your full marked rating that you have given us.
by A verified traveler
Posted 3 Mar 2023 on Hotels
Comment from Hotel Management
11 Mar 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Moses, We are glad to hear that you had a lovely stay at Fairway Boutique Hotel .We hope to see you in the near future!
by A verified traveler
Posted 3 Feb 2023
Simply amazing
Comment from Hotel Management
11 Mar 2024 by Ademun Sarah Guest Relations Manager., Hotel Management
Dear Priyen, Thank you for taking the time to let us know about your experience while staying with us at Fairway Boutique Hotel. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Can you kindly provide us with the further information regarding your stay, which will help us to investigate further. I hope you choose to stay with us again when your travels bring you back to Kampala Uganda .
by A verified traveler
Great location, good service, good option
Posted 23 Nov 2022 on HotelsAh look......it's okay. There is nowhere near enough parking, the restaurant choices are limited but the location is good. It's the best option this central. And they finally finished the gym!
