Ratings based on 47 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from cookstown
Posted 21 Sep 2021
The breakfast is truly an amazing value!! Such an abundance of healthy, hearty food for 500 yen. The bath is quite nice! The lobby and lounge areas are super swanky, too! The single-person room was good enough for me! A complementary snack and teabags, with a hot water pot and a pitcher of ice water provided.
Very polite and kind staff at checkin, breakfast, and checkout. They also held my luggage for the day after checkout.
by A verified traveler
Good hotel for a night stop
Posted 7 Aug 2018 on HotelsMiddle of the road hotel. Clean and reasonably spacious room. Has a rooftop onsen. Breakfast was good. Like a lot of hotels in Japan slightly outdated. Value for money.
by A verified traveler from sendai japan
After ski hotel
Posted 23 Feb 2018 on CheapTicketsNo too far from Zao onsen ski area (30 min by car) quiet lication, great staff waiting for us, nice onsen on the roof to relax! Good wifi!
Negative side: room outdated, carpet with lots of stains, matress and pillows not comfortable at all, bar was clise at 20:00.... room temperature control difficult.
But at usual in Japan the staff service was excellent!
A bit over price due to outdated of the room!
by A verified traveler
Posted 17 Jun 2024
畳の部屋でゆっくりできました。朝食も山形ならではの郷土料理があって美味しかったです。
スタッフさんが外国の方が多く言葉がわかりづらかったです。
by A verified traveler
Posted 7 May 2024
スタッフの対応がとても良かったです
by A verified traveler
Posted 7 May 2024
お部屋は古めでしたが、料理がとてもおいしかったし、セルフサービスのドリンクもあったのが良かったです。漫画も読み放題で部屋に持っていっても良いのも満足でした。
by A verified traveler
Posted 14 Apr 2024
初めて山形の旅へ。大浴場や露天風呂、無料貸切風呂（ひのき）が温泉で疲れも取れ夕食も朝食も郷土料理が盛りだくさん味もとても美味しかったです。夕食は肉料理が多く残してしまいました。山形そばも食べてみたかったです。ラウンジでの飲み放題もうれしいサービスでした。スタッフも女性が多く温かいおもてなしに感激でした。次回も是非利用したいと思いました。
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Posted 3 Dec 2023
掃除が行き届いていなかった
部屋の中の汚れかわ目立った
by A verified traveler
Posted 2 Dec 2023
サウナ以外完璧！
