Ratings based on 99 Verified Reviews

3.6 out of 5
89% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 May 2024
We appeared to be the only guests in this aged hotel which though clean, was shabby and down at heel. It was warm though, and had a pair of good pingpong tables.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2023
3 out of 5
by A verified traveler

Posted 15 Oct 2023
I enjoyed the abundant dinner and breakfast. many traditional foods. staff was friendly and nice even with my lack of japanese language. baths were run down. property was very old - needed refurbishment in the 1980s. compared to price of other nearby properties, the tradeoff (discount) was acceptable.
1 out of 5
by A verified traveler

Posted 13 May 2022 on Orbitz
Our hotel constantly smelled of cigarette smoke. I have stayed in a smoking room in the states and this was just like that room. Could not sleep and could not breathe.
3 out of 5
by A verified traveler

One night stay

Posted 14 Jan 2020 on Hotels
Hotel staff was all very helpful and nice. The hotel itself was a bit dated, but it worked for our group for a one night stay in the area. I didn’t get a chance to check out the onsen but heard it was nice.
4 out of 5
by A verified traveler

Autumn scenery in Hokkaido

Posted 21 Oct 2019 on Hotels
Location of the hotel is beautiful mountains background.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2019 on Hotels
3 out of 5
by A verified traveler

Posted 23 May 2019 on Hotels
Comment from Hotel Management
2 Jun 2019 by Mount View Hotel front desk Harumi Kato, Hotel Management
Thank you very much for using "Mount View Hotel" the other day. All of our employees will continue to work to improve our service, so we hope you will use "Mount View Hotel" next time. Thank you for this time.
5 out of 5
by A verified traveler

A great place to stay in Sounkyo Onsen

Posted 15 May 2019 on Hotels
Mount View Hotel was the perfect place to stay while we explored the beauty of Sounkyo Onsen and Gorge, Daitsuzan National Park, and as a stop on our drive towards the east of Hokkaido. The front staff were helpful and spoke English. The hot spring baths were wonderful and relaxing. We did not try the buffet dinner or breakfast. We used the electric kettle to prepare food in our room. The beds were comfortable. The view from the room was of the rushing river below and the sound through the windows helped lull us to sleep. The price was reasonable. I would definitely recommend staying at the Mount View Hotel!
Comment from Hotel Management
23 May 2019 by Front staff Inoue, Hotel Management
Thank you for using Sounkyo Mount View Hotel. Thank you for your compliment. The staff is pleased to have a wonderful stay! We look forward to your next visit.
4 out of 5
by A verified traveler from Singapore

Posted 5 Mar 2019
Jap style room was spacious. Rice wine and steam bun served during tea break. Bed and pillow were comfortable. Near to the ice festival.
Comment from Hotel Management
2 Jun 2019 by Mount View Hotel front desk Harumi Kato, Hotel Management
Thank you very much for using "Mount View Hotel" the other day. Thank you again for your compliments. The hotel offers free welcome drinks, and changes the drinks according to the season. All employees will continue to work to improve their services, so please do not hesitate to use Mount View Hotel next time. Thank you for this time.
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