Ratings based on 634 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2024
The facility is just old and run down. It could use some serious renovations.
by A verified traveler
Posted 8 Mar 2024
Liked the property HATED the food and the prices were extortionate
by A verified traveler
Posted 26 Dec 2023
The staff are amazing. The property needs a little updating . The food was good. Apartment was a good size. Would stay again
by A verified traveler
Posted 23 Dec 2023 on Hotels
It was amazing but the issue was with air conditioning noise and one room was not cooling they fixed net day
It’s recommended for big families
by A verified traveler
Posted 24 Nov 2023
We showed up at the resort about 5:00 PM, (normal check in time is 2:00 PM). We had to wait for about 1 hour, as our rooms was not ready yet. They were nice to give us a complimentary drink as we waited.
Other than that, our stay was fine....
by A verified traveler
Good hotel away from Patong
Posted 3 May 2023 on HotelsThis property is back off the main road before you reach the township of Kamala, it is sign posted but it is easy to miss (if heading to Patong and you get to the Phuket Fantasea area you have gone too far) Very well appointed and well maintained this hotel is a great base if you dont want the noise and hustle of Patong. The room was fine with a large living area, a small well appointed kitchenette area and two comfortable bedrooms. Bathroom was a little small but was usable. The pool area was great as was the main restaurant area. Overall a good stay.
Comment from Hotel Management
5 May 2023 by Radisson Team, Hotel Management
Dear Anthony,Thank you for sharing your feedback online. We always love to read how much you have enjoyed your holiday with us. We aim to offer the best products and services to our guests, and we couldn’t be happier to know that you had a great holiday with us. We are long forward to seeing you enjoy your holiday home again. We all wish you an excellent day,Radisson Team
by A verified traveler
Posted 21 Mar 2023
The breakfast buffet was offering average food. No variation. Every day the same. Drinks horrible.
Comment from Hotel Management
21 Mar 2023 by Radisson Team, Hotel Management
Dear Lars,First of all, I have to thank you for sharing your valuable feedback on the experience you have been having at our resort.We are dedicated to creating experiences our guests love, we are truly sorry to read that your couldn’t meet your expectations. I will certainly address the issue with the relevant department to support to address this matter. We really appreciate your feedback and hope that we’ll have the chance to welcome you back to the resort.We all wish you an excellent day,Radisson Team
by A verified traveler from Winter Springs
Posted 7 Mar 2023
There are no elevators, my niece had a leg plaster, she was assigned third floor. This hotel is not handicapped friendly and the desk staff is rude.
Comment from Hotel Management
15 Mar 2023 by Radisson Team, Hotel Management
Dear Ravinder,We were delighted to welcome you to the resort. Please accept our sincere apologize in terms of not being able to meet your expectation. Be sure that we are taking your remarks into account for further improvement, and I will emphasize on staff training to address this matter. We do hope that we will have an opportunity to welcome you back soon.We all wish you an excellent day,Radisson Team
by A verified traveler
Posted 19 Dec 2022
The room is big and spacious. Very close to the swimming pool. However, there is lack of kitchen utensils and toiletries.
Comment from Hotel Management
13 Jan 2023 by Radisson Team, Hotel Management
Dear Sharin,Thank you for sharing your great feedback online. We always love to read how much you have enjoyed your holiday with us. We definitely look forward to welcoming you back in the future for many more great moments.All the team wishes you an excellent day,Radisson Team
by A verified traveler
Posted 16 Dec 2022
Dislikes - no hot water, need to cross very busy road to get to beach, price of food and drinks very expensive.
Likes - room configuration for families, gym, pool.
Comment from Hotel Management
13 Jan 2023 by Radisson Team, Hotel Management
Dear Tim,Thank you for sharing your great feedback online. We always love to read how much you have enjoyed your holiday with us. On the other hand, I would like to thank you for your constructive comments shared. We definitely look forward to welcoming you back in the future for many more great moments.All the team wishes you an excellent day,Radisson Team
