Ratings based on 92 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jan 2024
by A verified traveler
Posted 7 Nov 2023
My main concern regards the staff. In my opinion they required more professional training. It’s not the first I’m staying in HbyH in Kalisz and it’s the same time of the year, public holiday. The hotel is not so busy so the staff should be more attentive. I was waiting during the check in for them to finish private conversations between themselves….not the first time. While ordering from the bar I was given water in the bottle but not glass to drink it from. When the girl was ask for a glass she put it not in front of me but where was convenient for her then went off to play or check her mobile phone.
Sorry, but I found it offensive and unprofessional.
Breakfast overall is not bad but is lacking some sweet baked goods, rucola was all dried out (disgusting) and I was early for breakfast so obviously it was served like that.
There is not a lot of options in Kalisz to stay so maybe that’s the problem to “not care” about being more professional
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 23 Sep 2023
Always stay here when in Kalisz. Our special thanks to Kasia who is always so friendly and helpful. See you again soon!
by A verified traveler
Żałosne
Posted 22 Aug 2023 on Hotelsby A verified traveler
Pretender
Posted 7 Jun 2023 on HotelsRoom was very average. Main minus was there rooms had no fridge. Can’t cool down the drinks.
View from the window terrible.
Comment from Hotel Management
12 Jun 2023 by Hampton by Hilton Renata, Hotel Management
We're sorry we didn't meet your expectations.
by A verified traveler from Wood Dale
Posted 9 Jan 2023
Clean hotel, service and stuff attentive
Comment from Hotel Management
9 Jan 2023 by Renata, Hotel Management
Szanmowna Pani Małgorzato, bardzo dziekujemy :)
by A verified traveler
Posted 29 Dec 2022
Always stay here wgen visiting Kalisz.
Comment from Hotel Management
9 Jan 2023 by Hampton by Hilton, Hotel Management
Dear Michael, thank you very much
by A verified traveler
Posted 30 Oct 2022 on Hotels
Comment from Hotel Management
4 Nov 2022 by Hampton by Hilton, Hotel Management
Dear Michal, thank you very much
by A verified traveler
Posted 25 Aug 2022
Always stay here when in Kalisz.
Rooms are always spotlessly clean and staff are extremely friendly.
Comment from Hotel Management
31 Aug 2022 by Renata, Hotel Management
Dear michael .Thank you very much :)
