Ratings based on 181 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
I would stay here again and again and again, Jenny is absolutely lovely to chat with, deal with just so straight forward, friendly, approachable, and accommodating 10 outta 10 from me, especially coming all the way from Auckland😁
Comment from Hotel Management
14 Apr 2024 by jenny, Hotel Management
Wow thanks for the great review. It was my pleasure to met you guys and im glad you had a great time
by A verified traveler
Posted 3 Apr 2024
Very convenient location.
Comment from Hotel Management
5 Apr 2024 by jenny, Hotel Management
Wow thanks for the great review.
by A verified traveler
Posted 11 Mar 2024
The owner is so supportive and also the place is awesome ,... easy to access all the things that we need!
except for the poor internet..
Comment from Hotel Management
11 Mar 2024 by jenny, Hotel Management
Thanks for the awesome review. Stay again if you ever come up north.
by A verified traveler
Posted 27 Feb 2024
The unit needs a deep clean and a refresh.
There were ants in the kitchen and bathroom. We had to clean surfaces ourselves and there was mould on the outside of the shower. We felt the crockery was dirty so we had to wash everything before we used it. The couch looked greasy so we used a blanket off a spare bed to cover it. Bed, linen and towels were all OK.
Comment from Hotel Management
4 Apr 2024 by jenny, Hotel Management
So sorry
by A verified traveler
Posted 23 Feb 2024
Staff were very welcoming
Comment from Hotel Management
23 Feb 2024 by jenny, Hotel Management
Thanks Mary for the great review. I'm glad you enjoyed your stay and if your ever in Kaitaia please come stay with me again
by A verified traveler
Posted 13 Feb 2024
The units are an older style, however very comfortable and the rooms are very spacious.
We had the best sleep ever. The pool area was fantastic. My children really enjoyed their time swimming.
The Manager was super lovely and very helpful. We would definitely stay again
Comment from Hotel Management
23 Feb 2024 by jenny, Hotel Management
Thanks for the great review. I'm glad you enjoyed your stay
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
28 Dec 2023 by jenny, Hotel Management
Thanks for the great review
by A verified traveler
Posted 27 Dec 2023
Awesome place to stay
Comment from Hotel Management
28 Dec 2023 by jenny, Hotel Management
Thanks for the great review
by A verified traveler
Posted 12 Dec 2023
Comment from Hotel Management
23 Feb 2024 by jenny, Hotel Management
Thanks for the one, not impressed after everything i did for you guys. I was going to report you to expedia but can't be bothered hopefully you never come back
by A verified traveler
Posted 4 Dec 2023
Neat and tidy
Comment from Hotel Management
28 Dec 2023 by jenny, Hotel Management
Thanks for the great review