Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Good location. Close to food and beaches.
by A verified traveler
Posted 1 May 2024
I am so impressed with the Kona Coast Resort. Everything exceeded my expectations: the suite, the service, and the amenities. This place was my favourite out of the 3 resorts we stayed at in Hawaii.
Our suite was way bigger and better than I'd expected from the pictures. The bathrooms were very spacious and nice, and the master bedroom's bathroom had a huge bathtub with a tile platform and a step. Even the shower in the 2nd bathroom was huge, and the water pressure in both bathrooms was very good. The beds were big and comfy, and we had a huge kitchen and living room. The whole place was immaculately clean, and I loved that they provided lots of bath towels as well as beach towels.
They have a lot of activities at this resort, and our favourite was the dance/band performance. There were a ton of different dances performed, and even some dances performed by a kids' dance school (?).
I also liked that this resort seemed to be taking care of its stray cats. All of the resorts in Hawaii have stray cats, and sadly, at most of the resorts, the strays are in poor condition, and none of them are fixed. Kona Coast Resort's cats looked... maybe not in the greatest shape, but there were at least no cats with open wounds, none emaciated, and one of the cats was even TNR'ed (had the ear notch). As an animal lover, I found it distasteful and distressing to stay at a resort where none of the cats were fixed and had obvious medical issues that had gone untreated for a long time.
by A verified traveler
Posted 1 May 2024
We loved our stay! Everyone was so nice! Couldn't complain about anything!!
by A verified traveler
Posted 29 Apr 2024
spacious and comfortable
by A verified traveler
Posted 29 Apr 2024
Very roomy, wonderful lanai, full sized washer and dryer. The photos represent the property well.
by A verified traveler
Posted 29 Apr 2024
First of all I have to say the staff at Kona Coast Resort is top notch. 5 out of 5 stars for the staff, very friendly and helpful and really put out that aloha vibe. The property itself is another matter. It is pretty run down and outdated. When we walked into our unit it felt damp. The faucet on the kitchen sink was leaking water out onto the counter top. There was chipped tile throughout in the kitchen and bathroom. It was clean but looked dingy. No smart TV's to sign into netflix or other streaming services. Exterior of buildings looked dirty and dated as well. At one point they had someone power washing the exterior of the building outside our units door and water was pouring into the kitchen area from outside and we had to use towels to clean it up. We are lucky that we were currently in the condo at the time, because if we were out and about and came back after we would have walked into a puddle in the kitchen and could have slipped and really hurt ourselves. The unit was damp and humid and any. The unit was at ground level directly in front of a tee-box for one of the holes on the neighboring golf course and all we could here were drunk people teeing off and yelling, couldn't really enjoy the patio and no privacy.
Again, the staff was amazing but not being able to pick the unit we stayed in was a big drawback and we would have paid extra to be up off the ground if possible. We loved the big island and will be back someday but will not stay here again.
by A verified traveler
Posted 29 Apr 2024
This property and the rooms were STUNNING! After a full day of exploring and hiking, the bed was so comfortable and it was a beautiful, quiet place to come back to at the end of the day. The staff were incredible and went above and beyond!
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Everything with the resort was very well maintained even in some of the older construction rooms. I had a mix up with the third party agency I used to get the room but the staff was very helpful in taking the time to find us a compatible configuration. The only downside in my stay was the intense marketing for time share presentations, so if you are not interested in spending 1.5-2 hours at least, listening to a sales pitch, then strongly decline. Otherwise I highly recommend staying at this beautiful resort.
by A verified traveler
Posted 29 Apr 2024
The parking was easy, ave the staff were polite
