Ratings based on 610 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Jan 2024
It is a nice and quiet hotel. However, the cleanliness, need to be improved. On the arrival, the toilet and floor were not properly clean. Also there was not enough toilet paper (of course it is ok that it wasn't new), however the two rolls were almost finishing... and during the next two days they didn't supply new toilet paper. (i used tissues that I had brought with me)... When I asked at the front desk, they seemed surprised... like if I were using it in an abnormal way or in excessive amount.
5 out of 5
by A verified traveler

Posted 29 Nov 2023
The hotel is CBD of Kagoshima city, and it is convenient to move around and nice restaurants around as well.
1 out of 5
by A verified traveler

Posted 28 Nov 2023
Not as per advertised and description. The bathroom is not separate bath and shower. The condition of the room is bad as well
5 out of 5
by A verified traveler from Portland

Posted 7 Nov 2023 on Orbitz
Amazing last minute booking after boarding the wrong ferry. Not as planned but couldn't ask for a more fun day or better accommodations. Truly fantastic value. Close to stopping and short drive to the ferry dock.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023
5 out of 5
by A verified traveler

Posted 2 Oct 2023 on Hotels
Hotel is right in the heart of town. Very convenient and many dining options within walking distance.
5 out of 5
by A verified traveler

Posted 8 Sep 2023
Good location and reasonable price
5 out of 5
by A verified traveler

Posted 13 Aug 2023
Good location with lots of eateries and shopping. Staffs are frendly and helpful.
4 out of 5
by A verified traveler

Brand new (refurbished?) hotel ideally located

Posted 29 May 2023 on Hotels
Brand new or newly refurbished hotel very well located in Kagoshima. Overall great but having a single elevator for the whole building that is shared by customers and staff is simply not enough... And the aircon in our room was loud but it did not feel like it was blowing cool air. Other than that, it was a really great stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2022
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