Ratings based on 238 Verified Reviews

3.8 out of 5
90% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 22 Aug 2019
Good location on one of the main roads, with the tram just in front of the building, and many izakaya in walking distance. and reasonable price
5 out of 5
by A verified traveler

Posted 2 Mar 2019
Location was great. City’ Main Street, two minutes to bus station to go to airport. About five minutes to main train station. About 15 minutes to major sightseeing areas.
2 out of 5
by A verified traveler from Hong Kong

Very far from JR station.

Posted 6 May 2017
Bathroom is not very clean for Japan standard. House keeping didn't take out trash. Far away from JR station. It's not convenient if you use JR pass often. Very poor Wi-Fi.
4 out of 5
by Cheng Te Graeme

Great value in Kagoshima

Posted 30 Apr 2017 on Hotels
Kagoshima is a relative small city and this hotel is very near the Tenmonkan area with lots of food options. In fact, the hotel is very close to pretty much most of the places that you would like to visit during your stay in Kagoshima. You can virtually walk to anywhere. Interior-wise, I think this is a hotel that has been around for a while and while they do a pretty decent job at maintaining it, it is not one of those "sparkling, brand new" hotels. But in fairness, the place is clean, bright, has a decent wifi. Not much to complain at all. For the price that I paid and given this is in Japan, this hotel is pretty good value. Will gladly come back.
2 out of 5
by A verified traveler

stiff, uncomfy bed. bad a/c

Posted 19 Apr 2016 on Hotels
another hotel with hard, stiff, uncomfortable bed. i think all these hotels that provide in-room massage service intentionally have these awful beds. i have cramps and have to take some painkillers. the a/c unit here is a joke - you can turn it on and select low, med, high but you can't do anything else like choose heat or cold - it would blow regular air when cold and do nothing when i wanted cold. i don't think i'll be staying at this washington brand anymore unless no other left.
4 out of 5
by Raymond

This traveler left a rating score only Posted 10 Apr 2016 on Hotels
5 out of 5
by Dean

This traveler left a rating score only Posted 8 Aug 2015 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2015 on Hotels
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