Ratings based on 35 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good traditional Japanese onsen resort experience
Posted 20 Nov 2018 on HotelsMy family stayed here for 1 night. We got two rooms. Both rooms were huge with two double beds in each room. I estimate the rooms were 2-3 times the size of a typical Japanese hotel room. The rooms were very clean as was the entire resort building. The onsen experience was good (this is the entire reason you would stay here). There is an in-door and out-door soaking pool. The food selection at breakfast and dinner was good and tasty. As expected the food is primarily Japanese – sushi, sashimi, curry, tempura, rice, noodles, etc. For an extra charge you can also get alcohol (beer, wine, sake) and a whole snow crab (seasonal).
Getting to the resort was straight forward. The resort provides a free shuttle bus to pick-up/drop-off customers at the Kagaonsen train station. We did not reserve a pick-up time ahead of time but was still able to get on the shuttle anyways since there was space. When you check-in you can ask the front-desk to reserve a shuttle for the trip back to the train station. The earliest shuttle to the train station is 9:30am.
by A verified traveler
Posted 9 May 2024
古さはあるがトイレと洗面所 畳は新しかった
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 30 Nov 2023
従業員と関わることがほとんどなく、自由感たっぷりでした。食事の時のみ従業員と関わりましたが、サービス感溢れた対応でした。とても楽しく過ごすことができて、良かったです。
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Posted 12 Aug 2023
by A verified traveler
Posted 31 Jul 2023
by A verified traveler
Posted 19 Sep 2022 on Hotels
by A verified traveler
Posted 20 Aug 2022 on Hotels
by A verified traveler
Posted 27 Jun 2022 on Hotels
