Ratings based on 46 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Posted 22 Aug 2023
Very disappointing. The food at a ryokan is at least half the value of the experience. I have been to many ryokans from budget to luxury and by far, the food here, was the worst. Tasteless and poorly prepared. Like it came from the fridge to perhaps the microwave in some cases and then to our table. August is not a popular time to visit this area so perhaps the chef was on vacation. The room itself was pleasant. The private outdoor bath was nice. The public bath facilities were fine. They do not offer slippers (highly unusual) because they claim that the public spaces are very clean so no slippers are necessary. The spaces may be clean but my son got a splinter walking on the wooden floors. The staff are pleasant and the shuttle service from the station is very convenient. But none of it justifies the price. I wanted to take my mother to a luxury ryokan as a special treat. I really wish I picked somewhere else.
5 out of 5
by A verified traveler

Posted 27 May 2019
Great service. Nice food. Friendly staff. Huge room
5 out of 5
by A verified traveler

Posted 14 Dec 2018
Excellent service! All staff are professional and always anticipate your needs.
Comment from Hotel Management
14 Jan 2019 by たちばな四季亭, Hotel Management
Thank you very much for staying at our hotel this time. Also, thank you again for posting impressive reviews. Please come again when you travel to Japan. We look forward to. Tachibana Shikitei
5 out of 5
by A verified traveler

Posted 30 Jul 2018 on Hotels
Comment from Hotel Management
28 Sep 2018 by たちばな四季亭, Hotel Management
ご高評価をいただき 誠にありがとございます。 またのご機会がございましたら、ぜひ当館へお越し下さいませ。 この度はご宿泊をいただきましてありがとうございました。
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted 18 Jul 2016
staff are all very nice. Maybe the hotel needs some refurbishment overall.
5 out of 5
by A verified traveler

Enjoyable and relaxing stay with family~

Posted 4 Nov 2015 on Hotels
Excellent service provided by friendly and helpful staff. Staying in such hot spring hotel is a good way to experience the traditional Japanese culture~
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024
5 out of 5
by A verified traveler

Posted 22 Mar 2024
お部屋付きの露天風呂が最高でした。 お料理も美味しく量もたくさんで大満足です。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024