Ratings based on 200 Verified Reviews

4.3 out of 5
70% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Horrible

Posted 3 Nov 2023 on Hotels
The hotel was not updated since 30 years ago, in the advertising there are some restaurants and karaoke and a lot of amenities, which, actually do not exist anymore. Does staff doesn’t speak any English or Japanese Are you sure so what is it QK during the night the staff during the day was OK speaking Japanese we tried to order some food and there was absolutely impossible so I had to walk to a convenience store in order to be able to have dinner. Everything it is an incredible bad condition.
4 out of 5
by A verified traveler

Posted 2 Nov 2023 on Hotels
The temperature of the water was perfect
4 out of 5
by A verified traveler

Posted 20 Oct 2023
I would get the private onsen room if possible because of the convenience and the privacy. The public onsen was amazing if you don’t mind the nakedness and if your comfortable in your own skin.the rooms are quite and the area is less populated. I could hear my own thoughts and I didn’t like it at first but later got used to it and really enjoyed my stay. there’s a lot of eating option my group had a whole sushi bar to ourself. I would recommend staying again
4 out of 5
by A verified traveler

Posted 13 Oct 2023
Very pleasant place.
5 out of 5
by A verified traveler

Posted 9 Oct 2023
Great Ambience
5 out of 5
by A verified traveler

Posted 9 May 2023
First time in a Ryokan and we love it, wish I can stay more and enjoy more time. We book private bath and was really enjoyable.
5 out of 5
by A verified traveler

Posted 7 May 2023
This unique and very comfortable hotel offers excellent value and relaxation. The staff and facilities are top notch! This is definitely a place to come back to!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2021 on Hotels
5 out of 5
by A verified traveler

Wonderful trip & deserves a return visit!

Posted 12 Mar 2020 on Hotels
Comfortable Ryokan hotel with good onsen water quality. Within walking distance to the Public Onsen of Yamashiro. Situated within the quiet town of Yamashiro, so convenient to walk around to enjoy the ambiance of the rural township. Easy access to Hashidate, Yamanaka & other interesting sites.
4 out of 5
by A verified traveler

Posted 25 Nov 2019
the staff really go to details to help out the transport arrangement and also advise on side trip
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